RTA’s Dubai Taxi Corporation (DTC) reviewed 236 improvement ideas in the Government Innovation Lab 2019, recently held at the Sufouh Dubai Tram Depot. The event aimed to come up with creative ideas and suggestions capable of bringing in a positive change in the business and services of DTC. It inspired employees to be creative, and improve performance, which are key elements of making Dubai the most innovative city worldwide.

“Participants in the Lab included school & university students, social media influencers, specialists from various entities and staff of DTC. The gathering proposed 236 ideas through diverse one-day workshops, which saw excellent discussions and opened up new horizons for improvement. These ideas will be subjected to further examination to select the most viable ones. The diversity of participants has enriched the deliverables and served the objectives of the Lab,” said Dr. Yousef Mohammed Al Ali, CEO of DTC.

The Lab discussed key topics related to DTC’s strategic goals such as smart mobility, envisioning the future, excellent operation, financial sustainability and people happiness. It contributed to realising DTC’s vision: Pioneers in Safe, Reliable and Smart Transport Services.

“Holding this Government Innovation Lab serves the strategies and future plans of DTC. It motivates employees and musters their innovative and mental skills to develop ideas that will improve DTC’s service level and customer’s satisfaction,” concluded Al Ali.

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© Press Release 2019

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