Dubai, UAE – Highlighting its commitment to contributing to the growth of the UAE’s hospitality sector, Imdaad, a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets, has signed a contract agreement with Port, Customs and Free Zone Corporation (PCFC) Hotels to provide Hard facilities management (FM) services at the Queen Elizabeth 2 (QE2). In addition, Isnaad, a subsidiary of Imdaad that provides a comprehensive range of Soft Facility Management, manpower supply, and specialized cleaning services, signed a contract with PCFC Hotels to offer a comprehensive suite of Soft FM services at the hotel facility.
Under the agreement, Imdaad will offer a range of Hard FM services at the iconic hotel, including the maintenance of Building Management System (BMS), Mechanical, Electrical, and Plumbing (MEP), Heating, Ventilation, and Air Conditioning (HVAC), as well as fire alarm and firefighting systems. The company will also provide pest control, sewage collection, and waste removal services, among several others.
Meanwhile, Isnaad, which assisted QE2 during its launch, will offer Soft FM services that include back-of-house cleaning and public area cleaning, in addition to providing room attendants at the facility and specialized services such as glass and external facade cleaning with rope access and cradle.
Mr. Jamal Abdulla Lootah, Group CEO of Imdaad, said: “With the addition of the Queen Elizabeth 2 to our ever-growing portfolio of prestigious clients, we have reinforced our leading position in the region’s thriving FM industry. The contract agreement with the hotel to provide Hard and Soft FM services falls in line with Imdaad’s long-term strategy to deepen its presence across industries and reinforces our commitment to playing an instrumental role in the advancement of crucial sectors of the country in order to accelerate economic growth and development. We look forward to working with our partner to enhance passenger experiences at the floating hotel facility.”
Mr. Hamza Mustafa, CEO of PCFC Hotels owned by Ports, Customs and Freezone Corporation - Dubai, said: “At QE2, our main priority is to provide exceptional services that meet the best quality standards to create truly unique and memorable passenger experience. With its strong track record and reputation in the facilities management industry, Imdaad was a natural choice for us as we sought a partner to offer Hard and Soft services at our facility. We are optimistic that this collaboration will enable us to further enrich our offerings and services, thereby offering a greater value to our passengers.”
One of the world’s most celebrated ocean liners with a storied history spanning almost 50 years, the Queen Elizabeth 2 is now docked permanently at Dubai’s Mina Rashid. Converted into a 13-deck hotel, the leading tourist attraction offers a selection of modernized rooms and suites in addition to an array of diverse dining outlets and meeting and events venues.
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About Imdaad:
Imdaad is a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets. Established in 2007 by the Investment Corporation of Dubai (ICD), the company is headquartered in Dubai with site offices and branches across the UAE, including Abu Dhabi. Imdaad's suite of complete turnkey solutions includes Integrated FM, Hard FM, and Home-Pro, as well as Environmental Services such as solid waste and wastewater management and power rentals. In addition, Imdaad’s intelligent platform for facilities management, Imtedaad, provides real-time insights on the performance and trends of interconnected assets and ecosystems to offer recommendations for predictive maintenance and corrective actions. Owing to its personalized business model that is based on providing cost-effective and sustainable services, Imdaad has grown to become the partner of choice for customers within the UAE and across the GCC. The company's multi-cultural workforce comprises more than 6,000 skilled employees, representing 30 nationalities. For more information, please visit : www.imdaad.ae
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