For the first time in the entire GCC, Doha Bank customers can stay engaged with Doha Bank social media platforms from their Mobile Banking app

Doha, December 4, 2016

Doha Bank customers can now enjoy the latest features of the best-in-class mobile banking application, which is available on the Google Play Store and App Store. In addition to the great features and transactional services offered, customers have the convenience of managing their financial needs with the highest security of biometric access that has been introduced recently.

Taking a further step forward in its digital transformation plan, Doha Bank has introduced even more exciting features on the new mobile banking app. Customers can now engage with Doha Bank’s Facebook page from their mobile app. The new service was designed in line with the bank’s vision to stay connected and engaged with customers on the go.

Doha Bank customers can now stay tuned to the latest offers, follow the latest events and participate in contests via their mobile banking app. What makes the app even more fun is the fact that loyal customers can now share the latest news from Doha Bank and like the posts for their preferred products and services. For customers who appreciate the personalized services, the app gives the options of placing a personalized display picture.

The new release of Doha Bank mobile banking app features an all-new look and feel and a smart layout that makes it easier to navigate. Thanks to new functionalities added to the app, customers can now use their smartphone to manage their beneficiaries effortlessly through the app and transfer funds to any individual having an account in a Qatar-based bank through the Local Fund Transfer feature and internationally through the overseas money transfer services offered by Doha Bank.

The app is also very user friendly and has features which allow marking frequent transactions as favorites so as to provide easier navigation for recurrent dealings with the app.

For those of you who enjoy online shopping, Doha Bank’s mobile banking app is connected to Qatar’s first and largest e-commerce portal Doha Sooq to get the best deals in town on all home apparel, furniture, clothing and even supermarket shopping for groceries.

This mobile banking app empowers customers with the ability to temporarily block their debit card in the event of suspected card loss or misuse. The customer can instantly block the card and can choose to re-activate the same debit card by getting in touch with the Bank’s contact center.

Other exciting functions include payment solutions, which allow customers to pay their telecom, kahrama and school fees through the app. They can also apply for Doha Bank Loans, Cards and Insurance products directly from the app, and have an executive from the Bank attend to their request in no time.

“Mobile apps are becoming a popular way for customers to interact with their bank,” said Gul Khan, Head of Retail at Doha Bank. “As transactions shift more and more to digital channels, the quality of mobile banking apps has turned into an important determinant of customer loyalty and business success for banking and financial industry players. Doha Bank has been a pioneer in introducing digital banking innovations in Qatar, and by enhancing our mobile app further to offer customers an even more extensive range of useful, convenient features, we reaffirm our industry-leading reputation for digital banking excellence.”

Doha Bank is considered the first bank in Qatar to provide customers with biometric access to banking services, which allows them to use their fingerprints - instead of user ID and password - to authenticate their identities to sign into mobile banking.

In addition to biometric banking, Doha Bank’s mobile banking app offers customers several other innovative features such as Apple Watch Banking, D-Cardless Withdrawal, Western Union Money Transfer, Click Card Reload, Remittances through Credit Card, and more.

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© Press Release 2016