NBB upgrades digital banking app

The new app will introduce a number of enhanced features

  

MANAMA: The National Bank of Bahrain (NBB) has upgraded its digital banking app to feature further enhancements that aim to simplify customers’ digital banking experience.

The new app will introduce a number of enhanced features designed to elevate the open banking journey, beginning with the recent launch of Apple Pay, whereby NBB has implemented card registration on the app.

Through the app, customers will now also be able to instantly apply for and issue new credit cards by pledging an amount from their active saving, current, or fixed deposits accounts as a guarantee.

It will also allow customers to obtain an instant virtual prepaid card that can be easily topped-up and enable them to securely set up and change their card PIN for all NBB-issued cards.

Benefiting from a seamless banking journey, account-holders will now be able to manage and update their personal account and other contact details, such as phone numbers, by visiting the update profile section and simply uploading the relevant documents onto the app, without the need to visit or contact the bank.

The bank has additionally introduced a new feature which works to update customer data (KYC), enabling the application to automatically recognise all expired customer data and provide customers with the option to update their data in a few easy and secure steps.

Meanwhile, in a separate statement the bank said its quarterly investors meeting last week highlighted achievements within the third quarter of this year, as part of its efforts towards driving transparency across its operations and strengthening investor relations.

The meeting discussed the bank’s YTD and Q3 2021 financial results, as well as non-financial accomplishments, which fall under NBB’s sustainability pillars, and highlighted its key achievements, relaying performance-related details and initiatives undertaken during the same time period.

Representing NBB at the meeting were key management officials and the head of corporate communications.

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