Digital Government Authority's Board of Directors approves the Regulatory Framework of the Digital Government

DGA invites stakeholders to share their views about the Digital Government Policy through the "Istitla'a" platform


The Board of Directors of the Digital Government Authority (DGA) approved the regulatory framework of the digital government. The approval is in line with the DGA’s efforts to regulate and improve digital government work and services, in accordance with the highest international standards and practices, and to enable public agencies to work harmoniously to offer proactive and highly efficient digital government services.

His Excellency DGA’s Governor Eng. Ahmed bin Mohammed bin Ali Al Soyyan, said that the regulatory framework developed by DGA for digital government will be the basis on which the Authority will develop future regulations for the digital government. The framework includes a set of principles, policies, standards, and user guides.

The framework is based on eight essential principles, including the “Once Only Principle”, the “Digital by Design”, and the “Mobile First”. In addition, it encompasses the Digital Government Policy, which enables and accelerates the sustainable digital transformation of the government sector and enables the successful implementation of the strategic directions of the digital government. The Digital Government Policy is supported by five sub-policies, including digital governance, Whole of government as platforms, digital services Lifecycle administration & upskilling, beneficiary-centric, and technology. In turn, each of these sub-policies includes several standards and user guides that support the implementation mechanism and contribute to enhancing the regulatory environment.

In addition , Al Soyyan added, DGA is seeking to issue regulations, policies and standards that contribute to creating a regulatory environment, which enables reaching advanced levels of maturity in the government digital transformation, unify and institutionalize the concept of government policies and standards, provide recommendations to government agencies during implementation, and ensure the adoption of unified tracks for the development of government digital services.

DGA has developed the "Draft of Digital Government Policy", which is based on the regulatory framework of the digital government. The draft has been published through “Istitla’a” platform to raise awareness and seek the feedback of all beneficiaries, including professionals and others who are interested in the government digital transformation. The draft policy could be accessed through the link:     

The Digital Government Authority (DGA) is responsible for the regulation of the digital government works, digital trust and identity, and is the national reference in this regard. DGA aims to support the efforts of the government agencies through developing plans, programs, indexes, and measurements related to the works of digital government and integrated digital government services, as well as the government digital market platform. DGA is also responsible for regulating operational, administrational processes, related projects and monitor compliance.

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