Best customer experience at BankDhofar's Salalah Industrial branch

The new branch translates BankDhofar's vision to provide unparalleled customer experience through its various channels

Best customer experience at BankDhofar's Salalah Industrial branch

Muscat: With the aim of providing top-of-the-line experience to its customers, BankDhofar has opened its revamped Salalah Industrial branch. The new branch translates BankDhofar's vision to provide unparalleled customer experience through its various channels.

On the launch of the new branch, Talib Mohammed Al Hajri, Acting AGM & Head of Distribution Network, at BankDhofar noted: "At BankDhofar, customers' satisfaction is our priority, thus, we exert our efforts to enrich their banking experience through various touch points. Our new branches, which are customer-centric, guarantee the best experience for our customers from the moment they step into the branch. We are glad to launch the new Salalah Industrial branch, which will provide convenient banking experience for our customers in that area."

Salalah Industrial branch was designed using world class layouts and customer experience principles, and combining the two with traditional Omani culture of hospitality. Placing customer experience as the bedrock of the design, the branch affords customer with privacy, hospitality and a personalized experience from the moment they step in into the branch, while being served and when they leave. The new branch is the latest addition to the expanding network of BankDhofar branches in Governorate of Dhofar, including; Salalah branch, Saada branch, Taqa branch, Mirbat branch, Salalah Gardens Mall branch, Salalah commercial District branch, Salalah-Al Gharbiah branch, Raysut branch and Dhofar University Booth.

In addition to the branches network, BankDhofar customers may access the financial services through a wide network of ATMs, CDMs & FFM around the Sultanate that work round-the-clock with high efficiency. For added customer convenience, Bank offers smart banking at the fingertips through its Mobile Banking App. Customers may conduct a wide range of instant mobile banking services through the award winning App. The services include instant transfer 24/7 to any local bank account, cardless cash, mobile top-up for all telecom providers in the Sultanate, increasing daily withdrawal limit to OMR 5000, Instant International money transfer service through Western Union, which is available for non-BankDhofar customers as well, among other services.

BankDhofar continues to provide the best customer experience, innovative products and creative services that are custom-made to meet the needs and requirements of our customers. The combination of the thorough vision of the bank’s executive management, the comprehensive operational strategy that revolves around following best international banking practices and providing best customer experience, as well as commitment to community development and contribution to the growth of the national economy, placed BankDhofar on top of the list of best banks in the region.

To learn more check out BankDhofar pages on social media; Facebook ( ), Twitter (@BankDhofar), Instagram ( ), or visit the official website  or contact the call centre 24/7 on (+968) 24791111 for inquiries.


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