Abu Dhabi, UAE : Abu Dhabi Islamic Bank (ADIB), a leading Islamic financial institution, has received worldwide recognition for its digital transformation agenda by Euromoney Institutional Investor Group’s prestigious Asiamoney Middle East Bank Awards 2021.
The Asiamoney Middle East Bank Awards aims to identify banks that have excelled across a range of core banking activities over the past 12 months. ADIB has been recognised as “Best Digital Bank” and “Best Islamic Bank”
The past year has seen ADIB truly take the lead in shaping a digital platform for its customers, as demonstrated by the 30% rise in digitally active customers. The success of the Bank’s digital strategy has also been shown in the robust 58% and 31% growth in digital usage when opening current accounts and conducting personal finance transactions respectively. Meanwhile, digital money transfers and customer profile updates have witnessed an 88% and 40% rise. With the bank having 700,000 digitally enabled customers, this represents a record 70% of customers who are active on a daily or weekly basis.
Over the last 18 months, ADIB has progressively introduced innovative features and services that provide simple and more effortless banking, including instant account opening and the introduction of “Amwali” digital bank, the world’s first digital bank targeting youth between the age of 8 and 18.
Philip King, Group Head of Retail Banking, ADIB, said: “We are very pleased with the award as we have worked extremely hard to get to where we are today with our digital offering. We have invested a considerable amount into R&D and technology, bringing some extraordinary products and services to our customers. They have responded in kind, driving our digital usage to a record 70% of all digitally enabled customers, which tops 700,000. We are pleased to be getting the deserved recognition for our efforts and look forward to driving more technology-focused initiatives across our platform in the near-term.”
ADIB is a leading bank in the UAE with more than AED 127 billion in assets. The bank also offers world-class online, mobile and phone banking services, providing clients with seamless digital access to their accounts 24 hours a day. ADIB provides retail, corporate, business, private banking and wealth management solutions. The bank was established in 1997 and its shares are traded on the Abu Dhabi Securities Exchange (ADX).
ADIB has presence in six strategic markets: Egypt, where it has 70 branches, the Kingdom of Saudi Arabia, the United Kingdom, Sudan and Iraq.
Named the no. 1 UAE bank on the Forbes list of World's Best Banks 2021 and the World’s Best Islamic Bank by The Financial Times’ The Banker publication, ADIB has a rich track record of innovation, including introducing the award-winning Ghina savings account, award-winning co-branded cards with Emirates airlines, Etihad and Etisalat and a wide range of financing products
For media information, please visit www.adib.ae or contact:
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© Press Release 2021