Abu Dhabi National Insurance Company (Adnic), one of the leading regional multi-line insurance provider for corporates and individuals, has announced the launch of its ‘verified’ WhatsApp Business service.
The new service will allow customers to reach out in a secure and encrypted environment with enquiries related to quotations, claims, claim centre locations, exchange of documents for policy issuance and much more – all through a simple WhatsApp message to Adnic’s contact centre, said a statement from the company.
CEO Ahmad Idris said: “We always strive to stay ahead of the curve when it comes to customer experience and will never hesitate to adapt to changing preferences.”
“With clients increasingly moving online and seeking greater efficiency in their communications, our WhatsApp Business service should greatly improve customer satisfaction through its simplicity and convenience,” he stated.
“WhatsApp is easy-to-use and a popular messaging application worldwide. The addition of this platform to our company’s offerings will enable us to better serve our customers and further underscore our digital capabilities,” he added. – TradeArabia News Service
Copyright 2019 Al Hilal Publishing and Marketing Group Provided by SyndiGate Media Inc. (Syndigate.info).