Manama: – National Bank of Bahrain (NBB) today celebrated the official opening and inauguration of its newly established, flagship branch at the Seef Mall under the patronage of the Central Bank of Bahrain (CBB). The ceremony was attended by the Bank’s Board, management and staff, led by NBB Chairman, Mr. Farouk Yousuf Khalil Almoayyed, alongside some of the Bank’s long standing business and retail customers, partners and the media.
The event saw guests receive an exclusive tour of the new premises where key features of the Bank’s new digital flagship model were unveiled and demonstrated. This includes a host of new technology driven tools and resources that help customers – both retail and business – more swiftly and effectively conclude their banking transactions either in branch or online. Additionally, guests were able to experience other new services aimed at enhancing the customer journey. This includes an onsite “Meet & Greet Service” to help guide and train customers on how to leverage the Bank’s new automated transaction machines as well other digital platforms and services, new dedicated counters and meeting rooms for business customers (corporates and small & medium enterprises – SMEs), who can now already transact online through NBB’s Business Online Banking, as well as a host of differentiated services for priority customers.
Commitment from NBB and across the Kingdom’s financial industry to digital innovation was the overarching theme to the event. Mr. Khalid Saad, CEO of Bahrain Fintech Bay of which NBB is a Founding Partner, delivered a presentation on the collective efforts underway to drive the advancement and adoption of financial technologies to meet evolving customer demands.
Commenting on the occasion, Mr. Farouk Yousuf Khalil Almoayyed, said, “We are grateful for the patronage and support of Central Bank of Bahrain, which continues to give unprecedented support to the Kingdom’s financial industry. This includes providing the right frameworks and foundations to help Banks like NBB innovate, adapt and ensure that we can take our market leadership forward in a sustainable fashion. We are very proud to launch this new flagship branch of the future and of the many other innovations underway to make banking more efficient and seamless for all of those we serve. I’d also like to congratulate NBB’s management and staff on this occasion and acknowledge the hard work and achievements of our transformation – with this new branch a tangible example of that work and of things to come.”
Mr. Jean-Christophe Durand, added, “We are extremely grateful for the continued support and guidance of the Central Bank of Bahrain, as we take these important steps forward, and for the ongoing partnership and dedication of our Board, employees, shareholders and customers. Together, we have come a long way in our journey of transformation launched two years ago and have relied heavily on cooperation between the Bank and each of these parties for the successes achieved to date. With this important milestones reached today, our commitment to innovating and emerging as a bank of the future are made even stronger and reinforced. The official launch of our flagship branch at the Seef Mall is the culmination of NBB’s vision for transformation and creating an ultimate service model that combines the best in digital and automation with real life customer engagement and interaction to deliver value and the most effective and efficient service in the market. NBB’s market leadership has long been built on our ability to meet the needs of our broad and growing base of customers. In branches like Seef, customers can now take advantage of in-branch services as well as learn and be familiarised with other new and exciting innovations that can automate the way they bank or fully digitalise the banking journey for even greater convenience. We look forward to building on the enhancements of the Seef Branch and to rolling out these new innovations, products and services to the rest of our network.”
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About National Bank of Bahrain B.S.C
National Bank of Bahrain B.S.C. (“NBB”), was established in 1957 as Bahrain’s first locally owned bank, incorporated under the laws and regulations of the Kingdom of Bahrain. NBB has grown steadily to become the Kingdom’s leading provider of retail and commercial banking services. With a major share of the total domestic commercial banking market and the largest network of 25 branches and 61 ATMs, NBB plays a key role in Bahrain’s Economy. NBB continues to diversify and develop capabilities to capture business opportunities in the Gulf region and international markets with the Abu Dhabi and Riyadh branch leading the way in this initiative. NBB is listed publicly on the Bahrain Bourse. For more information, please visit: https://www.nbbonline.com
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