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Businesses at Jafza and employees will be able to enjoy the convenience and choice at the du facility
DUBAI, UAE: UAE-based telecommunications service provider, du, recently signed a strategic agreement with Jebel Ali Free Zone (Jafza), a DP World Company. In line with this agreement, du will expand its Business Centre facilities to all Jafza employees and businesses from one easy-to-reach location. The new Business Centre is open now at Jafza Building 14, and will enable du to build stronger bonds with all Jafza customers by providing them with services and solutions that will meet and exceed their expectations through special promotions and offers.
“Our endeavour is to become the telecom partner of choice, and we are pleased to be partnering with Jebel Ali Free Zone (Jafza), and our new Business Centre in a prominent area will enable us to empower over 7,000 businesses and 135,000 employees with more choice and improved connectivity. This will bring us closer to our valued customers and enable us to educate them on the best products or services,” said Fahad Al Hassawi, Deputy Chief Executive Officer of EITC, at the opening ceremony on 13 December 2017. “At du, we have a strong belief in the power of collaboration and we look forward to providing our customers with an array of services to suit their every need.”
Ahmad Al Haddad, Acting Chief Operating Officer, Jebel Ali Free Zone, said: “This partnership helps give our 7,000 plus customers easy access to du’s Business solutions. Jafza is always looking to enhance strategic cooperation with its partners to add value to our business community and provide customers with premier services under one roof. The service will be part of other communications solutions to a wide range of international customers to make their lives easier and to enable more efficient transactions."
Jafza customers will benefit from a single touchpoint for all their Business telecommunications requirements such as requests for new mobile lines, mobile number portability, My Number My Identity, smartphone purchase, SIM swap, as well as contract renewals, bill payments, and customer service enquiries and more. In addition, du will provide services to large enterprises and SME customers.
du is operating similar facilities at multiple customer locations serving the employees of Government, large enterprises and Small and Medium Enterprise (SME) customers across the UAE.
For further information on du, please visit www.du.ae.
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About du
du is a vibrant and multiple award-winning telecommunications service provider serving 9 million individual customers with its mobile, fixedline, broadband internet, and Home services over its 4G LTE network. du also caters to over 100,000 UAE businesses with its vast range of ICT and managed services. Since its launch in 2007, du has many UAE firsts to its credit, including introduction of Pay by the Second® billing system, IPTV and self-service portal.
du is ideally placed to support the realisation of UAE Vision 2021 and transformation of Dubai into a Smart City. du is also the official strategic partner of the Smart Dubai Office and the platform provider for Smart Dubai. Following the successful testing of the Middle East’s first Internet of Things (IoT) network, du is on course to complete deployment of its IoT network in 2016.
Brand Finance ranked du as the 12th most valuable brand in the Middle East in 2016. du previously won the coveted Brand of the year title by Superbrands Middle East in 2013. The company has been recognised with several other awards such as ISO 27001 certification of Managed Security Services and having the distinction of opening UAE’s first LEED Platinum Certified Green Shop. du also has the unique distinction of the first telecom in the world to release Sustainability Report based on GRI-G4 guidelines in 2014. du is also credited with du’s world-class teleport is the largest of its kind in the Middle East and ranked among the top teleports in the world by World teleport Association.
du is 39.5 percent owned by Emirates Investment Authority, 19.75 percent by Mubadala Development Company PJSC, 19.5 percent by Emirates Communications and Technology LLC and the remaining by public shareholders. Listed on the Dubai Financial Market (DFM), the company trades under the name ‘du’.
Saugat Chatterjee
PR Lead (B2B) Commercial
du
Mobile: +971 55 936 7045
Email: saugat.chatterjee@du.ae
Salma Chalak
Associate Communication Manager
MSLGROUP
M:+971 55 144 3109
Email: salma.chalak@mslgroup.com
