SEHA's virtual outpatient consultations exceed 500,000

As part of the initiative, once a patient is scheduled for and consents to a telemedicine consultation appointment, they will receive a call from the physician's office to confirm patient details

SEHA's virtual outpatient consultations exceed 500,000

Abu Dhabi: Abu Dhabi Health Services Company, (SEHA) – the UAE’s largest healthcare network announced that their Telemedicine Virtual Outpatient Clinic (VOPC) exceeded 500,000 consultations since its launch last year which accounts for 10% of outpatient appointments across the network.

The service’s remote solutions via audio and video consultations have allowed SEHA’s physicians to evaluate, diagnose, and treat from a distance, in line with the company’s mission to ensure health care remains easily accessible.

Dr Marwan Al Kaabi, Acting Chief Operations Officer at SEHA said, “VOPC continues to play an essential role in our efforts to combat the pandemic while continuing to deliver the world-class care we are renowned for, proving immensely successful and efficient in allowing patients to receive short-term or long-term care across SEHA’s facilities through remote connections with their treating physicians.”

We are very excited about this latest milestone and we feel that this number will only continue to grow steadily especially as we continue to enhance our digital and technological capabilities overall.”

As part of the initiative, once a patient is scheduled for and consents to a telemedicine consultation appointment, they will receive a call from the physician’s office to confirm patient details. The call will then be patched through to the physician or healthcare professional for the confidential consultation session. Once the call is complete, the patient will be able to access the consultation report through SEHA’s mobile application.

Additionally, SEHA has introduced other strategic initiatives to combat the COVID-19 outbreak, including designating healthcare facilities exclusively for treating COVID-19, establishing 25 drive-through testing facilities nationwide that have seen over 5,953,985 visitors to-date, introducing a dedicated WhatsApp hotline to respond to the community’s coronavirus-related concerns and questions, and easy access to medication by launching a medication home delivery service that has delivered over 138,237 prescriptions to patients’ homes.

About SEHA

The Abu Dhabi Health Services Company PJSC–SEHA – is an independent, public joint stock company created to develop the curative activities of the public healthcare system in Abu Dhabi. The company owns and operates all the public hospitals and clinics of the Emirate of Abu Dhabi.

SEHA is part of ADQ, one of the region’s largest holding companies with a broad portfolio of major enterprises spanning key sectors of Abu Dhabi’s diversified economy.

SEHA is committed to continuous improvement of customer care to recognized international standards and providing the community with world-class healthcare. SEHA operates 13 hospitals with 3,385 beds, 70 ambulatory care, family care and urgent care centers and 3 blood banks. Its facilities accommodate 117,162 inpatients annually and conduct 43,262 surgeries, as well as treating more than five million outpatients. SEHA is one of the largest integrated healthcare providers in the Middle East with more than 18,000 doctors, nurses, ancillary care, and administrative personnel. Learn more at

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