Muscat: With the aim of enhancing customers’ experience, Maisarah Islamic Banking Services upgraded the bill payment solution in its mobile banking app. Now Maisarah mobile banking users may pay their bills online through 'Tasdeed'platform (ONEIC).
Through Maisarah mobile banking app, users may view and pay their electricity and water bills, as well as view updated statement of accounts.
Commenting on the new feature Marwan Al Zadjali Head of Alternative Delivery Channels at BankDhofar noted: “Our customers' convenience comes first and foremost. Therefore, we spare no effort in developing services that enable them to conduct various transactions at their fingertips. The integration with 'Tasdeed' platform (ONEIC) will enable Maisarah Mobile Banking users to pay their water and electricity bill 24/7 at their convenience."
Maisarah mobile banking users may pay their electricity and water bills for a number of companies including; Muscat Electricity Distribution Company (MEDC), Mazoon Electricity Company (MZEC), Majan Electricity Company (MJEC), Rural Area Electricity Company (RAECO), Public Authority for Electricity and Water (PAEW), and Dhofar Power Company (DPC).
"At Maisarah we constantly endeavor to ensure convenient banking experience for our customers backed with high level of security measures. Maisarah Mobile Banking App has been designed to offer various benefits, providing a world-class banking experience to customers. The upgraded bill payment solution will allow our customers to pay their bills easily.” Mohammad Al Mashani - Executive Manger Retail Business and Channels at Maisarah Islamic Banking Services added.
Offering smart banking at the fingertips, customers can benefit from our Cardless cash feature where they can withdraw cash from an ATM without their card. Customers have to simply place a request through their mobile banking app and creating a four-digit cash code. A unique reference of six digits will be generated and sent to the customer to collect the money. The customer can then visit the nearest Maisarah ATM and enter the created four-digit code in the application along with the reference received through SMS in two different steps. The ATM will then automatically dispense the requested amount. In case the customer doesn’t collect the cash from ATM, the amount will be refunded to customer account after six hours from the time when transaction was initiated.
The innovative mobile app provides a host of other services including; mobile top-up (OmanTel, Ooreedoo, Friendi and Renna), pay utility bills (water and electricity, Mobile, Landline, Internet (Omantel/ Ooredoo), apply for a new cheque book, get prayer timings, Qibla direction, exchange rate, deposit rate, mudarabah weightages, offers and other information and services. Additionally, customers may look for near Branch/ATM/CDM through locator feature.
Maisarah is a full-service provider of a broad range of Sharia-compliant financial products and solutions. Maisarah maintains a complete segregation of business activities in order to provide Sharia compliant financial services to its valued customers. As a part of its strategy, the Islamic banking window has maintained high standards of corporate governance, research and development, corporate social responsibility and customer service that have helped in winning various awards in local and international markets.
More information on the diverse range of Shariah-compliant products and services is available at Maisarah’s official website www.maisarah-oman.com or through 24/7 call centre services on (+968) 24775777.
© Press Release 2019