Dubai Economy opens Grievance Committee to customers, suppliers

The complainant will be notified within 5 days of the final decision being issued

  
Panoramic view of the downtown Dubai city skyline and business park at sunset, United Arab Emirates.

Panoramic view of the downtown Dubai city skyline and business park at sunset, United Arab Emirates.

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Dubai Economy has established a Grievance Committee through which customers can file an appeal against decisions and actions taken by the department and its agencies. The complainant will be notified within 5 days of the final decision being issued, Dubai Economy said in a tweet on Monday.

"The Committee shall consider the grievance within 30 days of receiving it and notify the applicant on the decision taken within five days," Dubai Economy tweeted.

The Business Registration and Licensing (BRL) sector of Dubai Economy issued 4,567 new licenses in January 2021, an increase of 9 percent from the 4,172 new licenses issued in January 2020.

Among the new licenses issued in January 2021, 58 percent were professional, followed by 40 percent commercial, and the rest were distributed among tourism and industrial activities.

(Writing by Seban Scaria; editing by Daniel Luiz)

 seban.scaria@refinitiv.com

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© ZAWYA 2021


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