Customer pet peeves include delayed service, unfriendly staff and 'overhype' as reported on the Middle East's leading review-based website
Dubai, UAE, 23rd February 2011: Yadig.com, the Middle East's comprehensive review-based social networking website which provides real-time feedback on restaurants and entertainment venues, has ranked the Emirates' top five spots over the last quarter, based on reviews from members, as well as identifying the most niggling pet peeves frequently cited in online postings. Allowing individuals to easily discover, review and critique restaurants, hotels, coffee shops, bars and nightclubs, Yadig.com offers a wealth of information for those seeking first-hand reviews of local hotspots, hidden treasures and the latest dining options.
Having received more than 1500 online reviews in the last quarter alone, Yadig.com has identified the leaders in each category, as well as the major causes of displeasure when visiting eating and entertainment venues in Dubai:
The Top 5 favorites picked by Yadig in each category are as follows:
Restaurants: Zuma, Okku, Buddha Bar, More Café and Bice
Hotels: Jumeirah Beach Hotel, One and Only Royal Mirage, Shangri La, Le Meridien and The Address Dubai Marina
Coffee shops: Starbuck's, Costa Coffee, Paul Cafe, Vivel Coffee shop and Flying Kiwi
Bars: Barasti, Caramel, Jambase, Rock Bottom and McGettigan's Irish Pub
Night clubs: Boudoir, 400 Night club, Trilogy, Chi @ The Lodge and People by Crystal.
"There were certain surprises in the inclusions and omissions from the Top 5 list - including strong scores for Asian dining options, and that's the great thing about having reviews conducted by one's peers and local residents, they're honest, direct and it's all about the experience of the average person. Through Yadig.com, people have a platform to voice their opinions and interestingly, our members were very candid in both their praise and sharing of shortcomings for venues," said Saif Al Zarouni, founder of Yadig.
Yadig.com has also provided a platform for dissatisfied customers to share their negative experiences. Slow service, unfriendly staff and 'overhype' were some of the most frequently cited reasons for dissatisfaction amongst reviewers, with bad food quality, short opening hours and overcrowding rounding off the list. Although the majority of reviews were positive, the social networking element of the site allows people to draw on their friends' and family's experiences to influence their choice of venue. With thousands of venues to choose from, the candor of Yadig.com reviewers is a tremendous benefit for those wanting to know the real scoop and is a great advantage when one is unsure what to expect from a venue.
Currently working towards strengthening its on-line review community, Yadig.com is shortly looking to expand its offerings to include home services, leisure attractions, entertainment, retail destinations and sporting events.
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About Yadig
A daily dose of all things in your city - that's Yadig for you. Yadig is the Middle East's first comprehensive online review website, enabling residents and visitors to find venues, destinations and activities that suit their specific needs. Wherever you are and whatever you're looking for, Yadig puts hundreds of reviews from real people at your fingertips. Of course, Yadig isn't just about discovering new places, it's also great for sharing your own experiences and swapping recommendations for the best (and worst) places you know. Because we envision a world where everyone can explore and create meaningful connections with the people and places we encounter, we help you learn from the experiences of other people.
Media contacts:
Zaib Shadani/Ibrahim Asran
The Portsmouth Group
+9714 369 3575
Zaib.shadani@theportsmouthgroup.com
Ibrahim.asran@theportsmouthgroup.com
© Press Release 2011
