SMME offers existing ITIL V1/V2 alumni a three day ITIL V3 course at the same price as the one day Foundation Bridging Course

Sunday, 13 April, 2008 -- Dubai, UAE - SMME, the Middle East leader in IT service management best practice education and consulting, today announced plans to bolster its public ITIL V3 Foundation Courses, responding to customer requirements. ITIL, an approach to IT service management developed by the British government, is fast becoming a de facto standard and there is a growing demand for ITIL training courses in the region. The one day ITIL V2-V3 Foundation Bridging Course will now only be offered to clients as on-site and not as a public course, while the three day ITIL V3 Foundation Course will be available to customers who have already taken the ITIL V1/V2 at the same price as the old one day course.

"Our customers in the region tell us they don't feel a one day course gives them enough time to fully understand the new guidance contained within ITIL V3," said SMME chief trainer, Jace Finman. "So, we decided to focus entirely on the three day ITIL V3 Foundation course as it provides customers with the broadest V3 education. Our decision to offer the Bridging Course on an on-location basis only lets us better customise the content to customer needs."

SMME plans to offer all ITIL V1/V2 alumni (those customers who have taken the ITIL V1 or V2 Foundation course) the opportunity to attend the ITIL V3 Foundation course at the V2-V3 Foundation Bridging Course price. The offer is valid for all public courses running from April to June 2008 and for all candidates who can show a V1 or V2 Foundation Certificate.

"We believe the three day Foundation course is the best approach for those interested in learning about ITIL V3," says Finman. "In fact, we are so certain about it that we've decided to make the course affordable for all ITIL alumni, not just our own! All V1/V2 ITIL alumni will be able to attend any public ITIL V3 Foundations course for the same price they would have paid for the one day V2-V3 Bridging Course. We fully expect to add additional dates and venues to meet customer demand - and SNME is geared up to do that."

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About SMME
Originating from the United Kingdom, SMME is the leading provider of training solutions in the area of IT Management and control best practices in the Middle East. The company specializes in training in well-known IT process frameworks which organisations use worldwide to develop competent and world-class IT services. For more information: www.smme.com

SMME is the Middle East Leader in improving the quality of IT services through the application of recognized frameworks, including the IT Infrastructure Library (ITIL).

About ITIL
ITIL® or IT Infrastructure Library®, was developed by the UK's Office of Government Commerce as a library of best practice processes for IT service management. Widely adopted around the world, ITIL® is now supported by ISO/IEC 20000 (was BS 15000), against which independent certification can be achieved. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

© Press Release 2008