Muscat, 10 April 2017

SalamAir, Oman’s first budget airline, has opened a ticket desk at Muscat International Airport. Located at the Departure Terminal, the new facility will offer a full range of services including reservations and ticketing, itinerary changes, purchase of value-added options and general information and support.

François Bouteiller, SalamAir CEO said, “The opening of our ticket desk is a reflection of our core philosophy built around customer satisfaction. As a newly launched airline, we serve a rapidly growing customer base that will continue to expand with the introduction of several new destinations on the horizon. Through this facility, we will be adding a new element of face-to-face interaction with our guests, which will allow us to gain a deeper understanding of their needs and provide them with the highest level of service.”

“Our aim with the new facility is to not only enable our vision to enhance guests’ overall experience flying with budget airlines but to also help us create new opportunities for employment within the Sultanate,” he added.

The ticket desk will add to SalamAir’s integrated customer support which already includes the SalamAir.com website, affiliated travel agents and the SalamAir call center which offers friendly and efficient service through chat, email or phone and can be contacted on +968 2427 2222.

Guests can also access SalamAir’s social media platforms, Twitter(@SalamAir), Facebook (SalamAirOfficial) and Instagram (@salamair), which are updated with the latest information.

-Ends-

About SalamAir
Launched in 2016, SalamAir is Oman’s first budget airline. Initiated by ASAAS, a national investment and development company, SalamAir has been formed to meet Oman’s rapidly increasing demand for air traffic at affordable prices and generate further opportunities for employment and business creation within the various sectors in Oman. 

Inspired by beliefs that are deeply embedded in the soul of Oman and its people, SalamAir operates on the promise of ‘Always Welcome’, a concept that encapsulates its customer-focused philosophy. Further supporting its vision to serve high-quality service to its guests at every touchpoint are the airline’s values of hospitality, confidence and drive towards innovation which reflect Oman’s culture.

The airline started its commercial operations in January 2017 and is operating a growing fleet of A320 aircraft. Today, SalamAir flies thrice-daily to Salalah International Airport and twice-daily to Dubai, serving both Muscat & Salalah.

For press inquiries, please contact:
Sudipta Dasgupta
Senior Media Relations Executive
TRACCS
Telephone: +968 24 649-099
Email: sudipta.dasgupta@traccs.net

© Press Release 2017