DUBAI: November 17, 2003
METROFILE-UAE LLC, the leading information management company in the region and a subsidiary of Dubai Investments PJSC, announced today the signing of a major long term agreement with EMIRATES BANK to convert, centralize, store and manage EMIRATES BANK ’s document archives.
The project will include the conversion of the existing manual trunk system into a state of the art computer based archiving system. The latest barcode technology will be used to identify not only boxes but rather every document in storage. A brand new racking system will be erected to optimize the usage of available warehouse space. The existing scattered multiple record centers will be centralized into only one facility with plenty of space to spare. The latest international standards are followed to assure the safety, security and confidentiality of all documents.
“Some of the major benefits from outsourcing non-core business processes include “Cutting Costs”, “Optimizing Operations and Administration Efficiencies”, said Jamal Bin Ghalaita, Chief Manager, Corporate Centre, EMIRATES BANK.
“The concept of outsourcing Document Storage and Management is well established internationally and is fast gaining ground locally. Outsourcing these services allows organizations to concentrate on their core business. Organizations both large and small benefit significantly from METROFILE-UAE services which provide them with real opportunities not only to save money but also to maximize administrative efficiencies, improve Information accessibility, safety, security & confidentiality said Khalifa Al-Daboos, Chairman of METROFILE-UAE.
“Our choice of METROFILE-UAE to manage our archive center is part of our ongoing efforts to partner with global companies to establish better quality and more efficient operations that will help us to service our customers better," said Mr. Bin Ghalaita. "METROFILE-UAE's services and solutions provided us an answer for our document storage requirements and we are glad to partner with them," he added.
"We had two main objectives; to centralize all of our document storage & management requirements into one facility and to outsource these requirements so that our staff could focus on other core tasks. Following a rigorous evaluation of the available solutions to meet these goals, METROFILE-UAE was chosen" said Sufian Bin Suloom, Administration Manager of EMIRATES BANK.
“Our cooperation with EMIRATES BANK will further consolidate our position as the region's leading document storage & Management Company. We are indeed proud to add EMIRATES BANK to our list of hundreds of satisfied clients including banks, Ministries, Gov. Departments, insurance companies, legal firms, hospitals, local and multi-national companies in various industries” said Raed Abu-Hijleh, General Manager, METROFILE-UAE.
“METROFILE-UAE strives to become the Middle East’s leading provider of Customer Focused Knowledge Management solutions. We will design and implement solutions across the full information life cycle at every level of technology” said Ahmad Bin Eisa Al-Serkal, Partner and Vice-Chairman of METROFILE-UAE describing the vision of his company.
METROFILE-UAE is the leading information management company in the region with a primary focus on the storage & management of documents & data. METROFILE-UAE was established in Dubai during 1997 as a joint venture between Al-Serkal Group (UAE) and Metrofile-International (South Africa) and have grown exponentially ever since. In March 2003, M’Sharie, a subsidiary of Dubai Investments PJSC acquired a 55% share in METROFILE-UAE. METROFILE-UAE services include:
1. OFF-SITE DOCUMENT STORAGE & MANAGEMENT
2. OFF-SITE COMPUTER MEDIA STORAGE & ROTATION
3. ON-SITE ACTIVE DOCUMENT MANAGEMENT
4. SCANNING, IMAGING & ELECTRONIC DOCUMENT MANAGEMENT SOLUTIONS
METROFILE-UAE is a member of Dubai Quality Group (DQG) and holds the International Professional Records & Information Services Management (PRISM) accreditation. Worldwide, METROFILE-INTERNATIONAL has branches in South Africa and the UK and is currently extending its services to over 5,000 customers throughout the world.
-Ends-
Contact Information
Raed Abu-Hijleh,
General Manager
PO Box 62211,
Dubai,
U.A.E
Tel: 04-2894400
Fax: 04-2894600
E-mail: info@metrofile-uae.com
Website: www.metrofile-uae.com
© Press Release 2003



















