Abu Dhabi, March 19, 2012 - Khalifa Industrial Zone Abu Dhabi (Kizad) announced today that it has been awarded ISO 9001:2008 quality certification by Lloyds Register of Quality Assurance (LRQA). The designation is an internationally recognised standard for quality management systems that recognises Kizad's commitment to exceeding customer and regulatory requirements for delivery, compliance and excellence in the provision of customer management services.
The ISO 9001 certification was awarded to Kizad following a successful audit of the company's management system by LRQA. Mr. Basem Obaid, LRQA Middle East and Africa Area Manager, presented the certificate to Mr. Khaled Salmeen, Executive Vice President of Industrial Zones ADPC, in a ceremony held at ADPC's headquarter offices in Abu Dhabi.
In achieving ISO 9001 certification, Kizad has demonstrated its commitment to international standards of customer service, value based processes management, well defined roles, responsibilities & communication channels, contract reviews, corrective and preventative action when required to ensure sustainable business performance.
Commenting on the occasion, Mr. Salmeen said:
"As we move closer to the official opening of Kizad in Q4 2012, it becomes ever more important to build quality management processes that accommodate the needs and expectations of an increasingly sophisticated and well informed business community. The ISO 9001:2008 certification confirms the quality of the process management systems we have put in place as we present our proposition to potential customers and tenants, and we are honoured to have been recognised with this award."
"The ISO 9001:2008 standard for quality management systems has become a framework for managing and assessing organisations against accepted management best practices, to help them achieve their objectives and to better serve their customers. Many major purchasers now require their suppliers to hold ISO 9001 certification, so this will stand Kizad in good stead as it emerges as a key player in the industrial marketplace where customer demand high quality services. We are delighted to award Kizad with ISO 9001 certification and we look forward to working with them to achieve both of our objectives."
Today's announcement follows Kizad being awarded the prestigious ISO 10002:2004 in September 2011 for its customer feedback management system, which began with the appointment of a dedicated customer service and quality assurance team who are responsible for receiving and immediately dealing with any complaints received.
About Abu Dhabi Ports Company
Abu Dhabi Ports Company (ADPC) is a master developer of ports and industrial zones.
ADPC's core objective is to facilitate the diversification of Abu Dhabi's economy by acting as an enabler for development and trade. It will achieve this by managing commercial ports throughout the Emirate, supporting partners with their infrastructure projects and setting up new companies and joint ventures with partners who service and operate in the ports and industrial zones sector.
ADPC was created in 2006 as part of the restructuring of the commercial ports sector in the Emirate of Abu Dhabi and given control and regulatory enforcement power over all commercial port assets previously owned by the Abu Dhabi Seaports Authority.
ADPC strives to be at the forefront of progress in industrial logistics and infrastructure and is currently focused on creating one of the world's largest concentrations of industry at Kizad.
www.adpc.ae
About Kizad
Kizad is a 417 sq km industrial zone strategically located between Abu Dhabi and Dubai. With one of the world's most advanced deepwater seaports and world-class infrastructure, Kizad will benefit from excellent multimodal connectivity via sea, air, road and rail networks to ensure easy accessibility to and from the Industrial Zone. Phase 1, which is 51 sq km with an investment of AED 26.5 billion or $7.2 billion, is set to open in Q4 2012.
Kizad is a cornerstone of the Abu Dhabi Economic Vision 2030 which also highlights the drive to diversification of the economy in pursuit of sustainable growth less dependent on the oil and gas industries. By 2030, Kizad will be expected to contribute up to 15% of Abu Dhabi's non-oil GDP.
About ISO 9001
ISO 9000 is a family of standards related to quality management systems and designed to help organizations ensure that they meet the needs of customers and other stakeholders. The standards are published by ISO, the International Organization for Standardization, and available through National standards bodies.
ISO 9001:2008 specifies requirements for a quality management system where an organization:
Needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
http://www.iso.org/iso/catalogue_detail?csnumber=46486
For further information contact:
Ahmad Issa, Senior Account Executive, Hill+Knowlton Strategies
Mob : +971 50 325 2670
e-mail: ahmad.issa@hkstrategies.com
www.hkstrategies.com
Mike Vertigans, Vice President, Corporate Communications, ADPC
Tel: +971 2 695 2976
e-mail: michael.vertigans@adpc.ae
www.adpc.ae
© Press Release 2012
