London, Riyadh - 17th March 2012: King Fahad Medical City (KFMC) www.kfmc.med.sa, a leading healthcare provider in the Middle East and Healthcare Matrix, Datix's local partner in the Middle East Region have signed agreement to implement an enterprise patient safety and risk management solution across all KFMC's healthcare facilities.  The solution is based on Datix, patient safety software for healthcare risk management.

Under this agreement Health Matrix will implement the Datix solution in the following KFMC's healthcare facilities

  • Main Hospital

  • Children Hospital

  • Women specialised Hospital

  • Rehabilitation Hospital

  • Prince Salman Heart Centre

  • National Neuroscience Institute

  • Prince Sultan Hematology & Oncology Centre

  • Specialized Diabetes & Endocrine Centre

    The new solution will cover incident reporting, complaints handling, patient feedback and experience, corporate risk register and executive dashboards in order to simplify information management.  KFMC will also use the solution to spot trends and problems that may not have been apparent with manual reporting and have the ability to alter the risk profile of the organization.

    By implementing the new solution, KFMC aims to achieve the following objectives

    • The organisation risk profile improvement with less serious untoward incidents occurring.

    • Patient safety and risk is a natural part of each employee's daily agenda.

    • Engage the patient as part of the care delivery process.

    • Quantifiable operational/financial efficiencies for the organisation.

    • Increase patient safety and decrease clinical and non-clinical errors.

    "We exist for our patients and their well-being and would take any measure to protect them from any harm; having risk management and patient safety software is one of our ways to show we care and take patients safety seriously" said Dr. Abdullah AlAmro, KFMC Chief Executive Officer.

    "Risk management is about Prevention, which is better than cure as they say which in turn reduces our Reaction mode of doing business as this can be very costly and inefficient. With the support, vision and leadership of our CEO, Risk Management will lead towards Excellent healthcare services as it improves the culture of the organisation into a more just and responsible, yet non-punitive and learning culture. With time and with this evolution in culture of safety the organisation will evolve again into a culture of innovation towards a Prominent healthcare provider so KFMC becomes the benchmark for the others to follow the KFMC way" said Dr. Adel Bataweel, KFMC Chairperson of Risk Management.

    "KFMC is committed to e-Health as the way forward in the healthcare sector which ensures easy access to patient's information to healthcare providers for better, faster, safer and more holistic decision making. " said Mohammad AlZaydi, KFMC Director of IT.

    "We welcome KFMC to the growing number of Datix customers in the Middle East region" said Jonathan Hazan, Chief Executive Officer at Datix.  "As an organization we constantly work towards driving patient safety initiatives as a result of knowledge sharing and best practices throughout our user base.  Working closely with Health Matrix and our Middle East customers we intend to continue to build on the excellent standards of patient safety and risk management we have seen throughout the region so far."
    "KFMC has a reputation for taking a strategic and measured approach to health service delivery." said Abdul Rahman Qasim, Chief Executive Officer at Health Matrix.  "We are proud to partner with KFMC as the first healthcare organization in Saudi Arabia to implement Datix software. By combining the Datix web-based solution with the commitment of KFMC's management, we are confident that the project will achieve its goals and objectives while promoting a culture of patient safety across KFMC's healthcare facilities"

    -Ends-

    About King Fahad Medical City
    King Fahad Medical City - a concept turned reality, a dream come true. 

    In this prosperous era of the reigning Custodian of Two Holy Mosques King Abdullah bin Abdulaziz, Ministry of Health is extremely proud of one of his greatest and most exceptional medical achievement - King Fahad Medical City (KFMC).

    Enjoying the strategic location in the heart of Riyadh City - the capital of Kingdom of Saudi Arabia, King Fahad Medical City is considered the largest and most advanced medical complex in the Middle East with a total capacity of 1095 beds.

    This colossal medical facility built at a cost of 2.3 billion Saudi Riyals comprises of four hospitals expected to treat annually more than 50,000 in-patients and over 600,000 out-patients.

    KFMC is staffed with visionary management and highly qualified professionals sharing a common goal in making King Fahad Medical City a leading tertiary care referral centre throughout the Region. At all levels of treatment, Specialists from many disciplines are brought together to help patients.

    In conclusion, the main and overriding object of the very existence of King Fahad Medical City is to provide every citizen of the Kingdom of Saudi Arabia with the best health care services and to become a benchmark for other healthcare institutions nationally and regionally.

    For more information, please visit www.kfmc.med.sa

    About Health Matrix
    Founded in 2009 by Healthcare Professionals with extensive expertise and contacts within the Healthcare Sector, Health Matrix has offices in Saudi Arabia and Jordan and on-going projects throughout the Middle East Region. Our vision is to meet the needs of Middle East Region through establishing a "Connecting Health" Platform for Health Community. To learn more visit www.healthmatrixcorp.com or call: +966 1 4626625

    About Datix
    Datix has been a pioneer in the field of patient safety since 1986 and is today the leading supplier of software for patient safety, risk management, incident and adverse event reporting.  Datix aims to help healthcare organisations build a culture and practice that drives excellence in patient safety.  It recruits and retains people committed to the healthcare sector and continually invests in its software and services to ensure that it integrates best practice and learning. 

    Datix is focused on the health and social care sector.  Its customers include public and private hospitals, primary care providers, GP surgeries, mental health and ambulance service providers.  Its clients also include organisations delivering care home and domiciliary care services.  Within the UK this includes more than 70% of the National Health Service.  Internationally the Datix client base is growing rapidly and includes large scale deployments in Canada and the USA as well as clients in Europe and Australia.  

    Datix is headquartered in London, United Kingdom. To learn more, visit www.datix.co.uk  or call +44 (0)20 8971 1971

    For further information please contact:
    Health Matrix Corporation
    Lina Khalid
    Marketing and Communications Manager
    P : +966 1 4626625
    F : +966 1 4631448
    E: marketing@healthmatrixcorp.com   
    Office # 504
    P.O.Box 54562, Riyadh 11524
    Al Khozama Center, Olaya Street
    Olaya, Riyadh, Saudi Arabia

    Datix
    Mary Phillips/Andreina West
    PR Artistry Limited
    Tel: +44 (0)1491 639500
    Email: mary@pra-ltd.co.uk

  • © Press Release 2012