Doha, Qatar: Keeping in line with the Jaidah Group's mission to surpass customers' needs and expectations with unmitigated excellence and quality of products and services, the Jaidah Motors and Trading Company has successfully upgraded its Quality Management System to comply with the requirements of ISO 9001-2008 standards.
ISO 9001-2008 Certificate is awarded to Jaidah Motors and Trading Company for establishing and maintaining a quality management system for:
Sales of General Motors Vehicles, Spare Parts, Fuel, Quality Residential and Office Furniture, Technology, IT Hardware, Software Solutions, Oilfield Supplies, Heavy Duty Equipment, Isuzu Vehicles, Trucks, Spare Parts, Industrial Equipment Supplies, Shell Lubricants for (Automotive, Industrial, Aviation, and for Specialty Uses)
After Sales Service of GM Vehicles, AC Delco, Quick Service Network, Services for Technology, IT Hardware/Software Solutions, Oilfield Services (Upstream & Downstream), Sales and Service of Heavy Duty Equipments, Isuzu Vehicles and Trucks.
Trading of GM Certified Pre-Owned Vehicles.
Jaidah Motors and Trading Company aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.
As stated by Jaidah Group's Chief Operating Officer, Bengt Schultz, "we would like to continue our one hundred and ten years journey of unmitigated excellence in customer care and services". He further said that "by adhering to requirements set out by ISO 9001 alongside our continuous employee training, comprehensive internal auditing policies and a functioning system that ensures we 'get things right the first time', Jaidah Motors and Trading Company quality will always meet expectations.''
The certification is granted on 12th November 2010 by the leading International Certification Body, Vinçotte International Middle East which provides more than 130 specialized inspection, monitoring and certification services, analyses and tests of wide-ranging applications in diverse fields.
The successful certification entails very comprehensive regular audits by Vinçotte International Middle East to continuously uphold the commitment of Jaidah Motors and Trading Company to maintain the highest quality of its products, services and customer satisfaction.
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© Press Release 2011
