Experience faster, more reliable broadband solutions proactively managed by a team of experts who care about your business

Dubai, UAE, 12 May, 2015: Staying ahead of the competition requires having access to critical information when and where you need it most. In line with its commitment to providing added value for enterprise customers, whilst realising its 'Simplify' strategy, du has introduced Managed Broadband Services to its portfolio of managed services that bring the best-of-breed products and solutions to your enterprise business.

du's Managed Broadband offers enterprise grade internet services with end-to-end management.  The new offering provides a symmetric internet connection which supports faster uploads and is suitable for businesses which are involved in hosting large online infrastructure on their premises or sending large files.

"At du, we understand that a premium internet service is pivotal to your business's ability to stay connected, which is why our Managed Broadband Solutions provide you with complete visibility into site performance," said Hany Fahmy Aly, Executive Vice President, Enterprise Business, du. "These solutions offer so much more than just a standard internet connection, they offer peace of mind that can truly add value to your business by allowing you to concentrate on providing the best service to your customer, while we provide you with reliable end-to-end management through our broadband solutions."

Managed Broadband offers the features availed by Broadband services, with the added benefits of du's managed services portfolio which include; proactive monitoring, management and control, advanced reporting, complete reliability with Service Level Agreements, round the clock end-to-end support, a state of the art broadband network, and cost effectiveness and flexibility. Each Managed Broadband service type has been designed with packages price-based on the speed or bandwidth and contract term. Enterprise customers also have the included options of a premium type of SLA (higher level and more aggressive commitments), additional IP addresses and a premium Managed router device.

"We introduced Managed Broadband solutions to deal with mission critical needs for the ICT services of our enterprise customer. We believe in providing them with full transparency of how their services have performed over time, in order to guarantee their continuous operation," added Aly. "As always, it is our aim to reduce costs by offering a one-stop-shop where our customer will not be required to handle their business through multi-party deals, but through one reliable provider who, not only, provides best-of-breed services, but also proactive support that secures peace of mind with increased focus on the core business."

About du
We started operating in 2007, offering mobile and fixed telephony, broadband connectivity and IPTV services. Today, we serve more than 7.5 million individual customers and over 80,000 businesses in the UAE. We also provide carrier services for businesses and satellite up/downlink services for TV broadcasters.

We won the Gallup Great Workplace Award. Our recruitment strategy aims to provide fulfilling opportunities for quality talent in a cosmopolitan working environment where more than 60 nationalities work 35% of which are Emiratis. We are the first telecom company in the world to release a Sustainability Report based on GRI-G4 comprehensive guidelines. Among our other laurels, we also have the credit of being the first in the UAE to be awarded with prestigious LEED Platinum certification for 2 of our green retail outlet.

du is 39.5 percent owned by Emirates Investment Authority, 20.08 percent by Mubadala Development Company PJSC, 19.5 percent by Emirates Communications and Technology LLC and the remaining by public shareholders. Listed on the Dubai Financial Market (DFM), the company trades under the name 'du'.

For further information, please contact:
Saugat Chatterjee
PR Lead (B2B)
Brand & Communications
du
Mobile: +971559367045
Email: Saugat.Chatterjee@du.ae

Reka Sepsy
LeoComm PR
Tel: +971 4 367 6154 
Mobile: +971 55 220 68 20
Fax: +971 4 367 2615
Email: reka.sepsy@leocommpr.com

© Press Release 2015