29% women in senior and middle management roles

Global workforce expands by 24% growing from 8,883 employees to 10,976

VFS Global, the world's largest outsourcing and technology services specialist for governments and diplomatic missions, has once again proven its commitment to fostering an inclusive and diverse workforce. According to the recently released 2023 Integrated Sustainability Report, the company has achieved significant milestones in promoting gender diversity and workforce inclusivity.

Key highlights from the report:
53% of new hires in past year were women: Demonstrating a robust commitment to gender equality, VFS Global has hired more women than men in the past year. This marks a significant step towards achieving a balanced representation within the organisation.

Balanced gender ratio: The company maintained a diverse and inclusive global workforce comprising 129 nationalities with a balanced gender ratio of 54% women to 46% men.

Workforce growth: The global workforce expanded by 24%, growing from 8,883 employees in 2022 to 10,976 within the last year. This expansion underscores VFS Global’s commitment to providing job opportunities across different regions.

29% women in senior and middle management: In 2023, VFS Global maintained a very healthy gender diversity ratio of 29% at Management level. As part of its DEI efforts, it is made mandatory for People Managers who are hiring candidates in middle and senior management to interview suitable women candidates or prioritise onboarding of women candidates against these positions.

Nirbhik Goel, Chief Human Resources Officer, VFS Global, stated, “As a responsible corporate citizen, VFS Global steadfastly continued its efforts to embed sustainability into its business practices, organisational culture, and strategic goals. Our ability to make measurable differences every year has been the primary factor that sets VFS Global apart. We remain deeply committed to continuously enhancing value for all our valued stakeholders, including the society at large, in an efficient, secure, and sustainable manner.”

In addition to gender diversity, VFS Global has also prioritised the professional growth and development of its employees. The company recorded a remarkable increase in employee training hours, totalling 338,023 hours in the recent year, an 86% increase over the previous year. This investment in training underscores VFS Global’s commitment to nurturing its workforce.

About VFS Global
As the world’s leading outsourcing and technology service specialist, VFS Global embraces technological innovation including Generative AI to support governments and diplomatic missions worldwide. The company manages non-judgmental and administrative tasks related to applications for visa, passport, and consular services for its client governments, increasing productivity and enabling them to focus entirely on the critical task of assessment. 

With a responsible approach to technology development, adoption and integration, the company prioritizes ethical practices and sustainability while serving as a trusted partner to 67 client governments. Operating over 3,353 Application Centres in 149 countries, VFS Global has efficiently processed more than 278 million applications since 2001.

Headquartered in Zurich and Dubai and backed by majority shareholder Blackstone, along with the Swiss-based Kuoni and Hugentobler Foundation and EQT, VFS Global is committed to creating value for all stakeholders and leading in responsible, innovative solutions making government services more effective and efficient.

Media Contact    
Maansi Sharma
maansis@vfsglobal.com
communications@vfsglobal.com    

Yasser Zeriz
yasserz@vfsglobal.com