• In addition, travelers can also request off-airport check in for their flight, get their boarding passes, weigh, and secure their baggage drop-off at Dubai Festival City Mall

Dubai, UAE: Whether customers are looking to enjoy handsfree shopping or streamline travel plans to avoid extended periods of time in bustling airports, Dubai Festival City Mall, part of Al-Futtaim Malls, launches a CCTV monitored baggage storage location in collaboration with DUBZ, the baggage storage, flight check-in and delivery service, powered by Dnata.

Customers can spend the day exploring Dubai Festival City Mall’s over 400 outlets, including renowned fashion brands like Zara, H&M, Marks & Spencer and simply drop their bags off at the designated DUBZ station located on the ground floor next to Marks and Spencer, for a hassle-free shopping experience.

Shoppers can have complete peace of mind with the fact their items are stowed in a 24-hour CCTV monitored room with authorised access only permitted.

In addition, customers who also plan to travel can skip the long lines at airport check-in desks, avoid the stress of travel and experience hassle free luggage transportation with DUBZ’s early check-in services. 

Travelers can visit the station and request the presence of a specialized DUBZ team who can help check in their luggage, print out their boarding passes, weigh their bags and ensure they are delivered and loaded safely onto the aircraft.  Additionally, the service guarantees full baggage insurance coverage, live tracking, and CCTV monitoring - all to secure a hassle-free service to its customers.

Hayssam Hajjar, General Manager of Al-Futtaim Malls – UAE, said “We’re delighted to offer this convenient service to facilitate hassle-free shopping and travel experiences for our customers, allowing them to shop and dine at Dubai Festival City Mall with ease and confidence that their items are safely stored and monitored.  Across our Al-Futtaim Malls portfolio we believe in finding diverse solutions to challenges our customers face in their busy daily lives and we know that services like DUBZ baggage storage service can make a big difference.”

“Our driving mission is to contribute to a greater social goal, by enabling baggage-free travel to those most in need, such as families with young children, the elderly, businesspeople with rushed schedules, or anyone who would like to avoid airport stress.” – said Omar Abou Faraj, CEO & Co-founder, DUBZ

Starting from AED 35, customers can shop comfortably using the baggage storage and delivery service or for baggage check-in and boarding pass collection for up to four bags for AED 249. The DUBZ station will be operating daily from 10am until 11pm Monday to Thursday and 10am to 12am Friday through Sunday.


About Dubai Festival City Mall

Dubai Festival City Mall is one of the major shopping destinations in Dubai and the super-regional flagship mall in the Al-Futtaim Malls portfolio. With over 400 outlets, the mall is home to IKEA, renowned fashion brands like Zara, H&M, Marks & Spencer, Nike, Adidas and more.

The dining destination offers iconic waterfront dining on Festival Bay and comprises 50 restaurants and cafés and the largest food court in Dubai. The mall was the first to bring F&B concepts such as Origami, Oporto, Sugar Factory, Tortilla, a brand-new Rainforest Café, and the Middle East’s only Hard Rock Café to Dubai. The entertainment venue is also home to Fabyland, a 70,000 sq. ft. family entertainment centre, the world-first BOUNCE-X trampoline park and the record-breaking, global attraction IMAGINE. For more information visit: www.dubaifestivalcitymall.com

About Al-Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail, and health; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia, and Africa, we partner with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day. For more information, visit: www.alfuttaim.com

About DUBZ

DUBZ is a technology start-up founded in 2016 by three enterprising individuals. The company identified a niche in enhancing the experience of travellers by providing a convenient home and hotel baggage collection and delivery service that can be booked online 24 hours a day. Utilizing GPS tracking for its vehicles, CCTV screening at its facilities and smartphones for its drivers, DUBZ is able to ensure a secure and hassle-free service to its customers. In 2016, the company was selected as a winner of Intelak, the aviation and travel incubator programme co-founded by the Emirates Group, GE, and Dubai Tourism to nurture travel technology entrepreneurship in the UAE.

To find out more about the services of DUBZ and make a booking, visit https://dubz.com/