DUBAI, UAE, December 20, 2011 - BMC Software, the leader in Business Service Management (BSM), announced that it is increasing its investments in the company's Middle East (ME) operations following strong demand from local partners. This is in line with BMC's ongoing strategy to expand its presence in emerging markets globally. The announcement came as BMC's senior management shared their strategy and vision in the ME region during an event held in Dubai, UAE.
The event was attended by more than 150 leading senior executives, analysts, partners and customers. Attendees had the opportunity to exchange their views on the current BSM industry and deploying innovative cloud solutions for a variety of business sectors. The agenda included a discussion by N. Ram Mohan, IT Manager (Planning & Performance) of Emirates National Oil Company, who highlighted ENOC's transformation from largely manual processes to a seamless and integrated process with the help of BMC Software.
"Our aim was to move to an integrated, automated service management environment, which offered improved compliance with ITIL standards", said N. Ram Mohan, IT Manager (Planning & Performance) of Emirates National Oil Company. "We chose BMC as it is recognized as the best solution in the market. Today, ENOC is benefiting from complete automation of change, release, incident, problem, and knowledge management policies along with seamless integration and smooth work processes."
Key sponsors of BMC Day Middle East included Cisco; Dell; Devoteam; MIS and Quintica and also included customer testimonials from Saudi Aramco and Mobily. The sessions focused on how enterprises are benefiting from BSM platforms which enable them to automate IT Processes and in turn improve decision-making and workflows, thereby helping IT departments cut costs, risk and driving business profit.
"Firms are increasingly looking for ways to leverage their IT systems to increase staff efficiency through automation," noted Jeremy Duggan, Vice President and General Manager for EMEA, BMC Software. "The Middle East is of strategic importance to BMC as it is one of the fastest growing markets in EMEA. We see a particularly strong demand for our cloud and IT service management solutions for implementing transformation and consolidation projects."
Since its establishment in 1980, BMC Software has been successfully delivering management solutions such as end-user experience monitoring and cloud management to large enterprises. BMC currently has offices located in Dubai and Riyadh in the ME region. With 15,000 worldwide customers and having served 2,000 global companies that manage highly complex, heterogeneous and decentralized IT environments, BMC Software is well positioned to work alongside organizations in the Middle East to deliver comprehensive, reliable and long-term solutions to support complex business needs.
Business Runs on IT. IT Runs on BMC Software.
Business thrives when IT runs smarter, faster and stronger. That's why the most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended September 30, 2011, BMC revenue was approximately $2.2 billion.
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For further information, please contact:
Jassim Arif
Memac Ogilvy
Tel: +9714 3050 310
Email: jassim.arif@ogilvy.com
© Press Release 2011
