Organisations to benefit from single, flexible package that consolidates Avaya Communication Manager, desktop and mobility communications tools for little to no additional cost
Dubai, UAE - Enterprises moving or upgrading to the latest version of Avaya Communication Manager will now also receive all the desktop and mobility applications needed to support a wide range of business user needs. Avaya Unified Communications All Inclusive combines the world's industry-leading voice and video telephony software and unified communications applications in a single flexible package that's easy to acquire, deploy, manage and use.
Enterprises can simply purchase an Avaya Communication Manager license and deploy the specific mobility and desktop communications applications when and where they are needed to increase an employee's productivity and effectiveness. Business users can work effectively from anywhere with single number access and identity, and seamlessly shift between communications modes and applications. Single number access means callers only need to dial a single number to reach a user regardless of location or device; single number identity means that those called will only see the business number of the user whether the call is made from a mobile device, PC, home, hotel, or any other phone.
"We have witnessed an increase in demand for Unified Communication solutions from existing as well as new customers, and this new package makes it the ideal offering," said Roger El- Tawil, director for channel and marketing at Avaya MENA. "The Unified Communications All Inclusive package is automatically included for new customers and those upgrading to Avaya Communication Manager 5.0 Enterprise Edition for no additional cost."
For customers of Communication Manager 5.0 Standard Edition, the package is available in the Middle East as per user license.
"With the broad range of unified communications applications available today, there is a strong customer demand for simplifying purchasing and increasing flexibility of deployment," states Nora Freedman, Senior Analyst, Unified Communications Infrastructure, IDC. "This package model allows enterprises to equip virtually any employee with the particular voice and video telephony, desktop and mobility tools that he or she needs at a very reasonable cost."
The UC All Inclusive package includes: Avaya Communication Manager 5.0 IP Telephony software, one-X® Communicator and one-X Portal that delivers Web-based telephony, messaging, contacts and conferencing through any public or private Windows, Mac and or Linux-based computer. The package also includes Avaya one-X Mobile to enable seamless business calling, call routing, visual voice mail, and directory access through an easy-to use-interface; in addition to Extension-to-Cellular, Avaya VPNremote software and Avaya Intelligent Presence that aggregates presence information from multiple sources and different protocols to create a more accurate indication of an individual's ability and willingness to communicate.
The Unified Communications All Inclusive package is available now in the Middle East.
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About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.
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© Press Release 2009
