Bahrain: Arab Financial Services has been re-certified for the next 3 years as an ISO 9001:2008 organization for its core services relating to Application Processing, Account Hosting, Card Personalization, Chargeback Processing, Fraud Management and Customer Services. This quality-management certification is awarded to organizations that meet the rigorous criteria for assuring quality in the products or services they provide their customers.
AFS is a leading independent payment card processor and consumer finance outsourcer based in Bahrain. It is a PCI DSS compliant and Visa - MasterCard certified processor. AFS offers diverse services ranging from 'get-started' to fully-fledged ongoing card processing and related value-added services, assisting banks to issue cards to their customers.
"Achieving ISO 9001:2008 re-certification reflects our continued focus on efficiency and effectiveness, which gives us an advantage serving our customers and maintaining our competitive edge in the global marketplace" said B. Chandrasekhar, CEO of Arab Financial Services. He added "Using the internationally recognized standard for quality-management practices, ISO certification also helps improve the customer experience with a systematic approach to managing processes and procedures."
Arab Financial Services first earned the ISO 9001: 2008 quality-management certification in 2009 after passing an assessment conducted by Bureau Veritas, an independent certification body for third party assessments of management systems. The ISO 9001:2008 certification is valid for duration of three years, with 2 surveillance audits on 12-monthly basis by Bureau Veritas.
About Arab Financial Services Company B.S.C. (c)
AFS is the leading Arab company for electronic banking, personal payment instruments and related services. Established in 1984, AFS is in a strong financial position with backing from leading international financial institutions in the Arab world. The company pioneered the concept of outsourcing card processing in the region and was the first company to set-up an end-to-end state-of-the-art card-outsourcing environment in Bahrain. AFS is one of the largest payment card processors in the Middle East and North African regions. AFS is Principal Member of Visa and MasterCard payment associations and an authorized third party processor center. Over 50 banks in the region are connected to AFS's online card management integrated solutions. AFS offers diverse services ranging from 'get-started' to fully-fledged ongoing card processing and related services, assisting banks to issue Visa and MasterCard branded cards to their customers through sponsorship card programs. AFS offers flexible and customized solutions to suit the specific requirements of financial institutions in the region, including full Arabic language
Media Contact:
RAMLA ABDULRASOOL
Sales & Marketing Support Officer
Business Development
Arab Financial Services Company B.S.C. (C)
Tel: +973 17299771
Email: Marketing@afs.com.bh
© Press Release 2012
