Aion Digital partners with Kasisto to bring the world's most advanced conversational AI experience to the GCC region

Manama, New York: Bahrain based leading FinTech firm, Aion Digital, and industry leading digital experience platform creator Kasisto, have just announced a strategic partnership to redefine the way consumers engage with banks in the Middle East.

Aion Digital’s innovative solutions are used by financial institutions across the UAE, Bahrain, Saudi Arabia, and Kuwait to offer digital-first banking experiences. Their Rubix platform is a unique and multilayered middleware that connects an omni-channel front end to legacy core banking systems, enabling clients to offer digital solutions quickly and cost effectively. Aion’s AI-first banking approach keeps customer journeys at the core of their digital strategy ensuring exceptional customer experiences.  Aion’s integration of Kasisto’s KAI platform into Rubix  is the latest step towards offering the most innovative AI capabilities in the market. The KAI platform uses game-changing conversational AI to create engaging digital assistants across various banking channels and services.

Since 2018, Aion Digital has been a disruptor in the market as one of the first digital onboarding solutions available in the region, with continued first mover services such as Borderless Banking and Multi-Currency Accounts. Notably, the region’s first Islamic digital banking platform, created by Aion, was awarded the ‘Most Innovative Digital Banking Solution of 2020’ from the Global Business Outlook Awards, leading Aion Digital to win multiple awards, including “Leading Digital Banking

Solutions Provider” for the Middle East at the 2020 Global Excellence Awards.

Kasisto’s KAI platform powers human-like, intelligent conversations by aggregating and augmenting financial data to better understand customers goals allowing for more personalized products and innovative services. KAI is the leading digital experience platform for the financial services industry.

Kasisto has been recognized for two consecutive years for exceptional business growth at Deloitte’s Technology Fast 500 in 2019 and 2020.

Aion Digital strives to create innovative and competitive business solutions for banks undergoing digital transformation. Kasisto’s Conversational AI allows banks to utilize the best natural language processing (NLP) capabilities for rapidly changing, complex interactions to generate proactive responses and recommendations.  These AI advancements ensure a banking solution that not only identifies a unique customer journey but caters to it, driving engaging experiences. Together, the two fintech will deliver more humanizing digital customer experiences for regional retail banks, driving emotional engagement and hypergrowth.

“As demand for digital experiences within the financial services industry grows, KAI and the digital assistants it powers have become invaluable. From traditional banks going digital, to challenger banks evolving their strategies, the intelligent digital assistant has emerged as a critical channel for every banking model within the industry.” Said Zor Gorelov, CEO and co-founder, Kasisto. “We are delighted to partner with Aion as we work together to deliver conversational banking and KAI to financial institutions across the GCC region and fill this important digital need”

“Aion Digital is excited to bring Conversational Banking to the Middle East. Digital customer journeys are at the heart of Aion's offering, and Kasisto's KAI platform would play a key role in humanizing this experience, further simplifying customer interaction and improving customer retention as well as brand loyalty.” added Ali Shah, Chief Architect at Aion Digital.

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Aion Digital

Aion Digital is the developer of intelligent digital banking platform that are deployed by banks and challenger institutions across emerging markets. Aion delivers affordable, quick to market digital launch working seamlessly with new and legacy technologies. The company is headquartered in Bahrain with business presence in UAE, Saudi Arabia and Kuwait. Aion was founded with the belief that purpose belongs at the heart of human endeavor. 

Kasisto

KAI is the leading digital experience platform for the financial services industry. Kasisto’s customers include J.P. Morgan, Westpac, Standard Chartered, TD, Manulife Bank, and credit unions such as Fairwinds and Excite – and many more. These financial institutions chose KAI for its proven track record to drive business results while improving customer experiences. The platform is engaging with millions of consumers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest Conversational AI portfolio in the industry. Kasisto is headquartered in New York City, with offices in Silicon Valley and Singapore. Kasisto Singapore Pte Ltd is a wholly-owned subsidiary of Kasisto. For more information visit kasisto.com. Follow Kasisto on Twitter, LinkedIn and Facebook.

They have both a Retail and Corproate Banking Platform (the reference to the Rubix platform) They have started asking us about integration (at least for a POC). Not sure how many customers they actually have on the platform at this point though.

© Press Release 2021