13 April 2004
MUSCAT — Mohsin Haider Darwish LLC has been judged the best Nokia distributor for the year 2003 in the Middle East, a press release said. MHD was adjudged the best from among over 50 distributors at a distributor conference held in Dubai recently.
Over the years MHD LLC has set up showrooms and branches in all major cities of Oman like Muscat, Salalah, Sur, Sohar and Nizwa. Further, they have equipped these showrooms with trained sales and service personnel and the latest service equipment due to which they have become synonymous with Nokia in Oman. Apart from this MHD LLC also operates Oman’s only Level 3 service centre offering worldclass hardware and software support to Nokia mobile phone users. The company’s unflinching commitment to the mobile telephone industry and its role in enhancing Nokia’s overall brand awareness, market share and customer satisfaction is reflected in its approach by putting the customer first in all its endeavours.
“This award is definitely a monumental achievement and one that we would strive to win year after year. This could not have been achieved without Nokia’s consistent support, their customer focus and high quality standards of product offering,” says Ashish Srivastava, general manager of the COAT division of MHD LLC.
“The Omani market has both grown and matured over the years and customers are opting for genuine products and reliable after sales service. These customers define our existence and thus they are the main factors in our getting this award,” adds Murli Pillai, sales manager, Telecom at MHD LLC.
MHD LLC’s success story is all the more impressive despite Oman’s proximity to Dubai, which has a rampant unorganised market. The company has overcome these factors by caring for its customers and thereby increasing the market share of ‘Nokia from MHD’.
In the final analysis, MHD LLC’s commitment and customer focus have been the secrets towards being adjudged the best Nokia distributor in the entire Middle East region.
MUSCAT — Mohsin Haider Darwish LLC has been judged the best Nokia distributor for the year 2003 in the Middle East, a press release said. MHD was adjudged the best from among over 50 distributors at a distributor conference held in Dubai recently.
Over the years MHD LLC has set up showrooms and branches in all major cities of Oman like Muscat, Salalah, Sur, Sohar and Nizwa. Further, they have equipped these showrooms with trained sales and service personnel and the latest service equipment due to which they have become synonymous with Nokia in Oman. Apart from this MHD LLC also operates Oman’s only Level 3 service centre offering worldclass hardware and software support to Nokia mobile phone users. The company’s unflinching commitment to the mobile telephone industry and its role in enhancing Nokia’s overall brand awareness, market share and customer satisfaction is reflected in its approach by putting the customer first in all its endeavours.
“This award is definitely a monumental achievement and one that we would strive to win year after year. This could not have been achieved without Nokia’s consistent support, their customer focus and high quality standards of product offering,” says Ashish Srivastava, general manager of the COAT division of MHD LLC.
“The Omani market has both grown and matured over the years and customers are opting for genuine products and reliable after sales service. These customers define our existence and thus they are the main factors in our getting this award,” adds Murli Pillai, sales manager, Telecom at MHD LLC.
MHD LLC’s success story is all the more impressive despite Oman’s proximity to Dubai, which has a rampant unorganised market. The company has overcome these factors by caring for its customers and thereby increasing the market share of ‘Nokia from MHD’.
In the final analysis, MHD LLC’s commitment and customer focus have been the secrets towards being adjudged the best Nokia distributor in the entire Middle East region.
© Times of Oman 2004
