High Availability Services to enhance maintenance and support for enterprise IT hardware

Riyadh, Saudi Arabia, March 6, 2011- Fujitsu is taking its maintenance and support services to a new level with the launch of High Availability Services for enterprises in Saudi Arabia. With the High Availability Service, Fujitsu aims to increase its footprint in the enterprise sector in the Kingdom.

Through these services, Fujitsu will provide hardware maintenance with pre-defined response or recovery time, while a dedicated in-country spares hub ensures fulfillment of high availability service commitments with the delivery of spares around the clock.

"High Availability Services is Fujitsu's commitment to our enterprise customers in Saudi Arabia, whereby we offer the right level of services to meet our customers' business needs. Fujitsu has placed a significant investment in Saudi Arabia for services, ranging from dedicated in-country spares to direct Fujitsu service teams. It is a Fujitsu end-to-end experience from the helpdesk agent who answers the phone to the engineer attending on-site," said Aiham Al-Akhras, Director of Services - Middle East, Fujitsu Technology Solutions.

In addition to the High Availability Service, Fujitsu also provides a range of platform solutions, which combine reliable Fujitsu products with the best in services, know-how and worldwide partnerships. For any service issues, customers can call the local help desk at 800 897 1462.

For more information on services customers can visit - http://ts.fujitsu.com/supportservice

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About Fujitsu
Fujitsu is a leading provider of ICT-based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.6 trillion yen (US$50 billion) for the fiscal year ended March 31, 2010. For more information, please see: www.fujitsu.com

About Fujitsu Technology Solutions
Fujitsu Technology Solutions is the leading European IT infrastructure provider with a presence in all key markets in Europe, the Middle East and Africa, plus India, serving large-, medium- and small-sized companies as well as consumers. With its Dynamic Infrastructures approach, the company offers a full portfolio of IT products, solutions and services, ranging from clients to datacenter solutions, Managed Infrastructure and Infrastructure-as-a-Service. Fujitsu Technology Solutions employs more than 13,000 people and is part of the global Fujitsu Group. For more information, please see: ts.fujitsu.com/aboutus.

All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners. Information provided in this press release is accurate at time of publication and is subject to change without advance notice.

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Press Contacts
The Portsmouth Group
Amber Dale
Tel +971 4 369 3575, E-mail: amber.dale@theportsmouthgroup.com
Fujitsu Technology Solutions
Rabih Habayeb
Rabih.Habayeb@ts.fujitsu.com
 

© Press Release 2011