Dubai, United Arab Emirates - 4th May, 2015: As part of the Dubai Service Excellence Scheme program, the Department of Economic Development (DED) awarded Arabian Automobiles Company, the flagship company of the AW Rostamani Group the Exclusive distributor of Renault in Dubai and Northern Emirates, with the 'Best Service Performance Brand' under the automotive business category.
The awards ceremony was held under the patronage of His Highness Sheikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. At the 21st Business Excellence Awards ceremony, organizations across an array of industries were recognized for their business excellence and outstanding performance. As a key player in the local automotive market Arabian Automobiles Company - Renault received recognition for their outstanding pursuit of service excellence and quality products.
Salah Yamout, Director of Sales and Marketing of Arabian Automobiles said: "Through the implementation of excellent business practices, last year we were the first automotive distributor to win the Dubai Quality Award. For more than twenty years, serving our customers has been at the heart of everything that we do at Arabian Automobiles. We are very proud to receive the award for the 'Best Service Performance Brand' and we appreciate the recognition which is a testament to our efforts."
About Arabian Automobiles Company
Arabian Automobiles Company (AAC) is the flagship company of AW Rostamani Group. With over 45 years in business, AAC is one of the leading automotive dealers in the GCC and exclusive distributor for Nissan, Infiniti and Renault vehicles in Dubai and Northern Emirates.
AAC is currently holder of Nissan Motor Company's Global Aftersales Grand Prize award and is the only Nissan distributor worldwide to have won the award six years running. In 2012, Arabian Automobiles was awarded the 'Champion Distributor' status by Nissan Motor Company for the third consecutive year and 'Champion Importer' for Renault in 2012. Arabian Automobiles was also awarded 'Dealer of the year' for Renault two consecutive years in 2011 and 2012. In 2013, Arabian Automobiles became the first private United Arab Emirates Company to enter the prestigious Palladium Balanced Scorecard Hall of Fame for strategy excellence.
Across its Dubai and Northern Emirates network, Arabian Automobiles operates:
- 13 new vehicle sales showrooms of Nissan and 3 new vehicle sales showroom of Renault
- 6 certified pre-owned car facilities
- 24Hrs Service Center at Ras Al Khor, Dubai
- Central Logistics Centre at Dubai Industrial City
- 16 service centres
- 14 spare parts outlets
- Arabian Automobiles is both ISO 9001 & ISO 14001 certified.
© Press Release 2015
