Muscat: Oman Air has achieved one of its best ever on-time-performance (OTP) rate of 90 per cent over the past calendar year.
The achievement makes it one of the best performing airlines globally in 2019 in terms of flight punctuality. This metric measures the airline’s flight punctuality, an important criteria amongst customers, particularly frequent international air travellers, when selecting an airline to fly with.
In December 2019, the year’s busiest month for air travel, the airline earned an industry high of 92 per cent OTP rating.
This is a noteworthy accomplishment in one of the year’s most challenging months in terms of winter weather and seasonal peak volumes with year-end rush of travellers criss-crossing the globe at busy airports.
Abdulaziz Alraisi, Oman Air CEO commented: “We are pleased with our on-time-performance reaching the 90 per cent mark. This means we are delivering our promise on punctuality. This is an important element of the customer journey. And we will ensure our overall guest experience remains at the top of industry standards. I am grateful to all my hard-working colleagues across Oman Air’s global network for this marvellous achievement in flight punctuality for 2019.”