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The Abu Dhabi municipality has reaffirmed its partnership with Chinese telecommunications giant Huawei to further drive its digital transformation efforts.
The UAE capital seeks to improve the overall experience and productivity of its employees and digitise its services to customers, through innovative technology and smart solutions.
Ahamd Abdulsamad Alhammadi, acting director of the technical planning department at Abu Dhabi Municipality, said on Wednesday that they are “pleased to continue working” with the Chinese telecom firm as the emirate’s “digitalisation partner”.
In a statement, he credited the Asian company for helping with their strategy to digitise their services.
“Our digitalisation journey with Huawei this far has transformed our operations, building more resilience and convenience throughout the municipality,” Alhammadi said.
“We are guided in our digitalisation by the vision of the UAE’s leadership to enhance our community through technology. With state-of-the-art solutions and impeccable customer service, Huawei has proved the ideal partner for us, and we are pleased to continue working with them,” said Alhammadi.
Long-term partnership
Through its partnership with Huawei, the municipality has so far deployed “cutting-edge” solutions, including a Huawei data centre.
“Key products driving Abu Dhabi Municipality’s digital transformation include Huawei All Flash Storage, and a Tier 4 Data Centre – the most reliable solutions designed by Huawei for the mission-critical services of enterprises,” Huawei said.
“Together, these solutions will build a robust ecosystem to store and protect all data, while enhancing the overall experience for Abu Dhabi Municipality and customers,” it added.
Digitising government services can offer a lot of benefits, not just improving employee productivity and delivering more convenience to customers. It can cut costs, as well as increase agility.
However, any digital transformation project isn’t easy, according to Dongyue Ouyang, managing director of enterprise business group at Huawei UAE.
“There is a whole host of elements that organisations need to be able to manage in a more centralised way, whether it’s incorporating all sorts of new technology, integrating mountains of data in all forms, or adapting end-to-end business processes and structures to the changes these bring,” Ouyang noted.
(Writing by Cleofe Maceda; editing by Seban Scaria)
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