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Abu Dhabi: Abu Dhabi Islamic Bank (ADIB), a leading financial institution, has opened two new branches in Abu Dhabi to cater for the bank’s growing customer base. The bank has launched branches at its new headquarters in Abu Dhabi, located on Sheikh Rashid Bin Saeed Street, and at Abu Dhabi Judicial Department on Al Khaleej Al Arabi Street. Both premises will provide a full range of banking services to ADIB’s customers.
The opening of two new branches reflects the bank's expansion strategy to strengthen its on-ground presence and services outreach within the UAE, while also offering a wider array of digital banking services. Research by ADIB shows a growing demand among UAE consumers for access to an efficient digital banking offering, although the ability to experience a high-level of personalised service in a branch remains a key priority for many of the bank’s 1 million customers.
The HQ branch includes the exclusive Dana Women’s Banking section to cater to the bank’s growing base of female clientele, as well as a dedicated Priority Centre that provides personalised service and financial advice to its growing base of affluent customers.
Commenting on the new branch openings, Sameh Awadallah, Head of ADIB branch network, said: “Despite the increasing use of our online banking platform and mobile app, we continue to see high demand from our 1 million customers for services from our branches, and this is our response to that demand. We will keep looking for new ways to ensure we are providing our customers with convenient access to high-quality products and services. Integrating cutting-edge technology into our branches, which can enhance customers’ experience while automating and expediting many banking processes, is one way we are delivering on this aim.”
The new branches bring the total number of ADIB’s outlets in the UAE to 82; 20 of which are in Abu Dhabi. The new branches along with ADIB’s all existing branches provides the full range of retail and commercial services to customers.
In the last year, the bank has launched its new generation ADIB Express branches, in both Abu Dhabi and Dubai, providing customers with access to a wide range of self-service digital functions while benefiting from the digitally enabled personalised service on-site. This seamless integrated approach enables relationship managers to dedicate more time to personal banking services with the bank’s digital technology automating administrative processes.
ADIB has received numerous awards in recent months including ‘world’s best Islamic bank’ from Banker, and ‘ ‘Best Online Banking Services’ award at Banker Middle East UAE Product Awards . Earlier this year, ADIB also won a Yallacompare Award, voted on by customers, for its Sharia’a Savings Account.
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About ADIB
ADIB is a leading bank in the UAE with more than AED 125 billion in assets. Its 1 million customers benefit from the third largest distribution network in the UAE with 81 branches and more than 710 ATMs. The bank also offers world-class online, mobile and phone banking services, providing clients with seamless digital access to their accounts 24 hours a day. ADIB provides retail, corporate, business, private banking and wealth management solutions. The bank was established in 1997 and its shares are traded on the Abu Dhabi Securities Exchange (ADX).
In the UAE, the Bank has more than 2,000 employees and remains one of the leading banks in the recruitment, development and promotion of local talent in all the markets in which it operates. The bank has one of the highest Emiratisation ratios with more than 40 percent of the bank’s workforce being UAE Nationals.
ADIB has presence in six strategic markets: Egypt, where it has 70 branches, the Kingdom of Saudi Arabia, the United Kingdom, Sudan, Iraq and Qatar.
Named “Best Bank in the UAE” by The Financial Times’ The Banker publication, ADIB has a rich track record of innovation, including introducing the award-winning Ghina savings account, award-winning co-branded cards with Etihad and Etisalat and a wide range of financing products.
For media information, please visit www.adib.ae or contact:
ADIB Brunswick Group
Radwa Shehab Mouaffak Haijar
Senior Corporate Communication Manager Account Director
Direct: +971 2 6910169 Direct: +971 2 234 4600
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