More than seven out of 10 employers in the UAE are planning to recruit new employees within a year, with customer service workers the most in demand, according to Bayt.com 

The industries that are most likely to recruit new staff in the next three months are healthcare or medical services (66 percent), human resources (65 percent) and consumer goods or fast-moving consumer goods (FMCG) (64 percent).  

The Middle East Job Index survey by Bayt.com showed that 72 percent of UAE employers plan to recruit, while a quarter (25 percent) said customer service representative is the role they are most likely to fill in the next three months.  

More than half (52 percent) said they are looking for applicants with good English and Arabic communication skills, while 48 percent said they want team players, while 43 percent cited good leadership skills.  

HR managers and receptionists are the second-most in demand employees at 17 percent.  

Business management, engineering and IT are the most in-demand qualifications, with 34 percent, 28 percent and 17 percent of employers, respectively, looking to recruit staff with those skills.  

About 38 percent of respondents said they are looking for candidates with managerial experience, while 31 percent want candidates with mid-level experience and 24 percent sales and marketing experience. 

(Writing by Imogen Lillywhite; editing by Cleofe Maceda ) 

Imogen.lillywhite@refinitiv.com 

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