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Knowlarity, Asia's largest cloud communications company has recently launched the Super Receptionist service in a bid to get SMEs off the ground faster. This solution replaces the traditional PBX systems, slashing down the spend to just 20% of what the traditional methods cost.
"We're the first of its kind in cloud communications, as we offer solutions to help SMEs benefit the technology without the hassle of an expensive office PBX system. In turn, SMEs can also make the most of this solution by featuring it on their business cards. Our flagship product - SuperReceptionist is a better alternative, offered at almost 1/5th the cost of the traditional office PBX" - Ambarish Gupta, Founder and CEO of Knowlarity.
Small and medium scale enterprises are the backbone of Dubai's economy, representing 95% of all establishments in the Emirate. These SMEs account for 42% of the workforce and contribute around 40% of the total value add generated in Dubai's economy. With a rapidly expanding geographical presence, SMEs are looking forward to cut down on the physical meeting in favour of the telephonic meet-ups*.
SuperReceptionist offers a host of features that make call-handling a breeze. Callers are greeted with a customised professional message, followed by a menu of options to pick from. Also, the application lets SMEs track the number of calls and queries serviced by each executive.
"One of the many interesting facts about our solutions is that we are based on the cloud, much like social networking platforms and Google. A cloud based system eliminates the backend management processes, and personnel. SuperReceptionist is extremely user friendly solution and users can access its services easily anywhere across UAE," commented Krishnan Kasturirangan, CXO, Knowlarity.
Currently Knowlarity caters to 12,000 SMEs, and, around 400-500 larger companies across Africa, Dubai, Singapore, Philippines and Turkey. For SMEs, it's more about rendering a cloud communication service that provides a channel for them to be in constant touch with their customers.
*Source: Dubai SME
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About Knowlarity
Trusted by over 12000 businesses across 65+ countries, Knowlarity is the leading provider of cloud communications in emerging markets and provides the most comprehensive communication tools including, IVR, fax and cloud connecting facilities for SMEs, enterprise customers and individuals.
The company makes cloud communications between businesses reliable and intelligent by providing a suite of hosted products that help businesses improve their productivity. Knowlarity's flagship products, SuperReceptionist and SmartIVR, can process over a million calls an hour. Knowlarity is a Deloitte 500 Fast Track company, Fortune India 40 under 40, Red Herring 100 and Techcircle 2012 winner.
The company was incorporated in 2009 and has grown from a garage startup to a 500+ employee company. Knowlarity is backed by Sequoia Capital and Mayfield. Knowlarity is headquartered in Singapore and has offices in Gurgaon, Mumbai and Bangalore.
Knowlarity plans to be a billion dollar organization that will server millions of SMEs in emerging markets in the next 5 years.
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© Press Release 2015
