Muscat, Oman - Led by CEO Ian Dench, Ooredoo organised a workshop with senior banking officials including H.E. Tahir Bin Salim Al-Amri, Executive President of Central Bank of Oman, and industry executives, to discuss and evaluate the challenges and opportunities enabled by digitalisation today. Held at the Kempinski Hotel in Muscat, the session addressed the increasing demand for digital banking and how technological advancements play a key role in enriching customer experiences
Ian Dench, Chief Executive Officer at Ooredoo, said: “As technology evolves, we all have to keep up with latest digital trends to stay connected to our customers. Customers want the ease and convenience of having things at their fingertips and Ooredoo is on-hand to support businesses with their digital transition through a range of communications solutions. As the digital partner of choice, it is important that we meet industry leaders to understand where they are and where they want to go to ‘be digital’.”
Also speaking at the session, H.E. Tahir Bin Salim Al-Amri touched on the importance of the digital transformation of the banking sector. As an industry, banking has always played a significant role in the progress of society. From funding local businesses to investing in mega projects, banks are powering communities in terms of growth and development. Today, banking has gone beyond simple deposits and investments to encompass a complete digital transformation.
Partnerships play a key role in the progression of this transformation. As a result, Ooredoo has always been there to support banks as they make the shift towards digitalising their services. With increasing enhancements throughout the industry including automated tellers, sophisticated ATMs, and even automated branches, Ooredoo has added solutions such as cloud services, IoT, ICT and Security, and D2C to cater to evolving requirements.
Working to enrich customer experience through digitalisation, Ooredoo aims to help banks stay ahead of their game.
About Ooredoo Oman
Omani Qatari Telecommunications Company SAOG (“Ooredoo”) was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the challenger mobile operator in Oman, originally operating under the name Nawras. The Company was awarded the second fixed licence in Oman in 2009, and launched its international gateway in April 2010, its corporate fixed and broadband services in May 2010, and its residential fixed and broadband services in June 2010. Since 2010, Ooredoo has been an integrated services telecommunications operator and is currently serving over 3 million customers across the Sultanate. Following a successful IPO on 1 November 2010, Ooredoo is listed on the Muscat Stock Market (MSM) under the “ORDS” ticker. Ooredoo is majority owned by Ooredoo Q.S.C. and also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society. Ooredoo has won a number of awards including Best Telecommunications Company at the Arab Achievement Awards 2016, International Finance Magazine’s Most Customer Friendly Telecommunications Provider 2017, Best Digital Experience at the Customer Experience Management in Telecoms awards 2017 and Best National Network Operator at the Telecoms World Middle East Awards 2018.
About Ooredoo Group
Ooredoo is an international communications company operating across the Middle East, North Africa and Southeast Asia. Serving consumers and businesses in 10 countries, Ooredoo delivers the leading data experience through a broad range of content and services via its advanced, data-centric mobile and fixed networks.
Ooredoo served 164 million customers and generated revenues of USD 8.9 billion as of 31 December 2017. Its shares are listed on the Qatar Stock Exchange and the Abu Dhabi Securities Exchange.
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