NBK launches business concierge service

For Business Banking Plus customers

NBK launches business concierge service
  • Hashim: We are proud of our role in developing entrepreneurs and enriching their banking experience, which contributes to promote our mutual partnership
  • We are keen to support entrepreneurs as we believe in their vital role in achieving sustainable development for the national economy

As part of its efforts to provide various services and solutions supporting entrepreneurs and helping them develop their businesses, National Bank of Kuwait (NBK) launched Business Concierge Service for Business Banking Plus customers, through the Service Provider Peacock Concierge, to cater to their needs in a quick and easy way anytime.

Business Concierge Service launched by NBK for the first time in Kuwait includes many services, basically business messenger service including: renewing and applying for ministry documentation, visa assistance, delivery of supplied goods, CID, passport and driving license renewal, car service, registration and roadside assistance, and delivery of car/travel insurance.

These services also include business special consultation and setup, business call center set-up, airport transportation and limo service, and airport Meet & Assist in Kuwait.

On this occasion, Mr. Mohammed Akram Hashim, Head of Segments, Consumer Banking Group, National Bank of Kuwait, said: “Launching the new service comes as part of our endeavors to develop the solutions provided to entrepreneurs, in a way that contributes to enrich their banking experience and promote our mutual partnership.”

“We are proud of our role in supporting Business Banking customers, in view of our partnership that we are keen to develop as we believe in the vital role of their businesses in achieving sustainable development for the national economy,” he added.

Hashim noted that NBK has tremendous capabilities that enable Business Banking customers to develop their businesses, especially in light of the bank’s excellence in providing digital services and advanced payment solutions, in addition to meeting their needs in a quick and easy manner.

Business Banking Plus provides a variety of services including: a dedicated relationship manager taking care of all customer’s banking needs, fee waivers, access to NBK branch network worldwide, in addition to various Business Banking services including: point of sale (POS), Business Banking debit cards, employee payroll processing service (Salary Portal), Business Banking insurance, business loans, letters of credit (LC), letters of guarantee (LG), and local bills discounted (LBD).

Business Banking Plus customers can avail Business Concierge Service, by simply calling NBK Call Center or directly contacting service provider “Peacock Concierge” at 22969991.  For more information about the service, please visit our website:



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