MANAMA - Veeam Software, a provider of backup solutions that deliver cloud data management, announced it has been selected by Bahrain Credit, a division of Bahrain Commercial Facilities Company (BCFC), to guarantee data availability, improve operational efficiency and better deliver digital services to its customers.
“Financial services digitisation is our key to provide a differentiated customer experience that suits the new lifestyles changes,” said Ali Al Marzooq, head of innovation and business technology at Bahrain Credit.
“With unique digital services on-boarding, we aim to simplify the process to help our customers save their time and effort. We’re building omni-channel engagement for our customers through web portals, mobile apps and self-service kiosks, so their entire customer journey can be managed online.”
Veeam claims its scalable backup and replication capabilities accelerates business performance, providing an easier and more efficient way for the Bahrain Credit in-house team to manage scalable workloads.
The solution also takes care of the backup and recovery of several mission-critical virtual machines (VM), including the VM running Bahrain Credit’s core database, which stores all customer data and serves all its enterprise applications.
With huge amount of its data existing solely in digital formats and a single hour of downtime costing a significant amount of money, Bahrain Credit attributes the ability to now smoothly run key operations, guarantee business performance and meet its customers’ needs to Veeam.
Bahrain Credit is now set to partner with Veeam in a cloud migration project designed to be the first step in an ongoing digital transformation journey for the company.
The programme will also integrate Veeam’s replication solution for disaster recovery and a system for the archiving of emails for off-boarded employees to promote greater service continuity for customers.
“The cloud will enable us to meet our goal of not having any physical servers by 2020 and we see Veeam as being a key partner in achieving this objective,” added Mr Al Marzooq.
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