Dubai, UAE: Taking place on the 10-11 March 2020 at Atlantis, The Palm, The Retail Summit 2020 is all set to welcome retailers, leaders and industry experts worldwide for an engaging 2nd edition to discover the depths of the ‘Hyper-Connected Consumer’.  The Retail Summit is delighted to announce the two-day agenda that will emphasise the demands of the consumer market on retail brands and the imperative issues that govern the consumer behaviour in today’s world.

On 10th of March, the first day, the summit will commence with a conference address by The Retail Summit CEO & Co-founder, Gary Thatcher, followed by a welcome from H.E. Hamad Buamim, President & CEO of Dubai Chamber of Commerce & Industry.

The day will also witness in-depth panel discussions and thought-provoking sessions including the expansion into the East and why tapping into the Middle East retail world is advantageous across the board.  Facilitating discussions throughout the retail ecosystem and beyond, The Retail Summit 2020 will welcome leading executives from global retailers including Hannah Mercer, VP Global Retail and Franchise Operations, adidas; Fernando Machado, Global CMO, Burger King; Kristina Blahnik, CEO, Manolo Blahnik; Sandra Campos, CEO, Diane von Furstenberg; and more.

The discussions led by successful leaders within the industry such as Mohammed Al Khayat from Meydan Group will delve into the landscape of a changing world and ever evolving consumer base. The discussions will invest in the power of storytelling through authenticity and digitalization, among others, in order to drive up the engagement.

Gary Thatcher, CEO and Co-Founder of The Retail Summit, said: “Engaging the audience is crucial in today’s world especially with the rise of online shopping. The main focus here is the need to adapt to the evolving trends and buying patterns of the consumer. It becomes even more imperative when shopping in the malls; the customer must receive the right offering along with personalized service.”

The next day, 11th of March, will focus on the ‘switched on’ consumer and the emerging Gen Z market. Gary Vaynerchuk from Vayner Media, Radek Jelinek from Mercedes-Benz Italia and Eric Erhardt from MCM Holding will take on urgent issues of customer experience and the relevance of culture and diversity within the industry. Panelists will echo their practical experiences of the pace and depths of change in the operating retail world and how a flowing business model is imperative to accept and conquer changes in consumer behaviour. 

The summit will lead the conversation into the new decade for local and regional retail industries and will force disruptive thinking that drives growth in the retail environment. From start-ups that have reinvented a category, to organisations delivering a truly differentiated customer experience, guests will learn and experience a 360-degree world of knowledge and understanding.

Registration is now available at www.theretailsummit.com 

For more information please contact:

The Qode | Shaheena Usman – shaheena@theqode.com
The Qode | Gopika Madan – gopika@theqode.com
The Qode | Evane DSouza – evane@theqode.com
Buzzy Bee Communications |Tehzeeb Ahmed -  tehzeeb@buzzybee.me
Buzzy Bee Communication | Iskander Ahmed - Iskander@buzzybee.me

About The Retail Summit:

The inaugural edition of The Retail Summit took place over two days in February 2019 and was attended by over 900 senior retail professionals. With over 80 global industry speakers on the agenda, delegates heard from heavyweights such as Richard Branson, Founder, Virgin Group and Jo Malone, Founder, Jo Loves – amongst others – as they shared their business insights and corporate journeys.

In 2020, The Retail Summit will return to Dubai’s Atlantis, The Palm, with a new delegation of retail leaders and entrepreneurs sharing awe-inspiring stories. The event will bring together seasoned retailers and independent brands experiencing a meteoric rise in popularity.

The event is sponsored by Dubai Chamber, Meydan Group, Kalandoor, Wirecard, Dubai Commercity LLC, Savant Data System, CBRE, Department of International Trade Exemples Trade Services,  Numberly 1000mercis group, MCube, Diebold Nixdorf, AYM Commerce, Dubai World Central Corporation, JDA, Braze, Futurebrand UXUS, Cegid and Zebra.

© Press Release 2020

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