|30 March, 2020

CBUAE warns consumers to be aware of fraudulent activities using its name

We at Central Bank of the UAE (CBUAE) confirm that we never ask consumers about private information such as personal and bank account information, and warn consumers to be alert and aware of malicious Phone calls and WhatsApp messages claiming to be from CBUAE, which are of a fraudulent nature.

Fraudsters always look for opportunities to target consumers and as public is engaged with Covid-19 (Coronavirus) pandemic news; fraudsters are using different tactics to increase fraudulent activities on banking customers.

We at Central Bank of the UAE (CBUAE) confirm that we never ask consumers about private information such as personal and bank account information, and warn consumers to be alert and aware of malicious Phone calls and WhatsApp messages claiming to be from CBUAE, which are of a fraudulent nature.

 We also alert the public to avoid responding to such calls, messages, and opening any hyperlink that may be attached, which may provide exposure to a malicious website and inform authorities immediately.

The public should be aware that CBUAE never conducts phone calls (unless a consumer complaint has been logged through the right channels with a reference number) or uses social media to contact individuals or businesses.

Any suspected fraud phone call should be reported to the respective authorities. The Central Bank is closely working with concerned authorities to halt such fraudulent activities.

-Ends-

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