Emirates opens first remote check-in terminal in Dubai for cruise passengers

The Emirates check-in facility at Port Rashid will have eight counters where staff will check-in customers' luggage and issue boarding passes up to four hours before flight departure. The facility will be open during the sailing period from October to April. In the next 6 months, 198 cruise ships are expected to dock at Port Rashid where approximately 280,000 passengers will have onward Emirates flights.

Mohammed Mattar, Divisional Senior Vice President, Emirates Airport Services said: "We are committed to provide a seamless and hassle-free travel journey for our customers. With the increasing popularity of Dubai as a cruise tourism destination, we have ensured that every touch point in our customer journey for this important traveller segment is thoughtfully served. Our first remote check-in facility at Port Rashid will allow cruise passengers with onward flights the freedom to explore Dubai during their short transit having dropped their luggage and completed check-in formalities."

The new service complements Home Check-in, launched last year, which allows Emirates passengers to check in for their flights from anywhere in Dubai for a fee. Other luggage handling services available for Emirates flights in Dubai include a concierge service to handle their luggage at the airport, the airline said.

For passengers arriving in Dubai, there is a luggage storage facility for those who wish to leave their bags and explore the city. Emirates also offers a Home Delivery service where luggage is retrieved, cleared at customs and delivered to the customers for a hassle free travel experience.