With the largest number of branches in Kuwait, company focuses on convenience and improving the retail experience for its biggest customer base
Kuwait: Zain, the leading telecommunications company in Kuwait, reinforced its leading position in Kuwait, by opening two new retail branches in The Gate Mall, and Mubarak AlAbdulla " West Mishref". These latest store openings bring the total number of branches operated by Zain to 78, the highest number of locations in Kuwait, and in line with the company's credentials as serving the largest customer base in the country.
The newly opened branches are set to maintain Zain's high level of customer service and convenience, together with offering the latest in devices, accessories, packages, promotions, and advice.
Mr. Ahmad Al-Kandari, Zain's Sales Director said: "Zain consistently looks at ways to improve its wonderful retail experience for its largest customer base, and this includes convenience. The opening of these additional two stores is further evidence of our commitment to giving customers what they want right where they are. Through our largest branch network, our customers can benefit from easy and convenient access to the variety of services and products we offer and our expansion strategy has focused on developing branches in densely populated residential and commercial areas."
Al-Kandari continued: "Our customer base now exceeds 2.5 million customers, and we take our responsibility to stay close and in tune with our user base very seriously. Zain's successful distribution channel through our own branches as well as authorized dealers, allows us to process customers' requests and concerns swiftly and efficiently."
Al-Kandari concluded by emphasizing how proud Zain is of being the market leader in Kuwait and how the company will continue to exceed the expectations of its customer base in appreciation for their loyalty.
For more information about Zain's numerous competitive promotions, customers are advised to visit any of Zain's 78 branches located across Kuwait, visit the company's website on www.kw.zain.com, contact its 24 hour call centre at 107, or visit the company's social media channels.
-Ends-
© Press Release 2014
