KUWAIT CITY: The Embassy of Italy in the State of Kuwait has launched a new Italy Visa Application Centre in Kuwait City, Kuwait, in a move aimed at bringing greater proficiency of visa application processing services and enhanced customer experience to the residents of Kuwait. Services at the new centre are operational from 26 November 2017 onwards.
Travellers to Italy from Kuwait can visit the centre, managed by professionally trained VFS Global staff, to submit their Italy visa applications and enrol their biometrics in a comfortable and secure environment.
The new centre, which is centrally located at Level 54, Arraya Tower, Al Shuhada Street, was inaugurated by H.E. Mr. Giuseppe Scognamiglio, Ambassador of the Embassy of Italy to the State of Kuwait, at an official ceremony held on 23 November 2017.
At the centre, amongst other services provided for greater convenience to applicants, is the option to submit their applications in the comfort of a Premium Lounge for a more personalised experience. In addition to efficient visa application processing services, applicants will also have access to a dedicated tourism space, which will offer tourism information on a range of hand-picked tours in Italy.
Speaking at the inauguration, H.E. Mr. Giuseppe Scognamiglio, Ambassador of the Embassy of Italy to the State of Kuwait, said, I am very pleased to officially launch the new Italy Visa Application Centre in Kuwait City, which we are confident will provide the highest international standards of service and assistance, further enhancing and perfecting the quality of the current visa application process. Moreover, the new Italy Visa Application Centre will be a remarkable open window to our wonderful country, offering comprehensive touristic information and tailored counselling. We hope more and more Kuwaitis visit and enjoy our country.
Also commenting on the launch, Mr Vinay Malhotra, COO Middle East & South Asia, VFS Global, said, We are privileged to extend our services on behalf of our longstanding client, the Government of Italy, to bring enhanced visa application processing services to the residents of the State of Kuwait. The launch of this centre serves the needs of the ever-expanding travel trade between Kuwait and Italy and we are confident it will deliver services that exceed the expectations of our client and provide applicants with highest levels of service efficiency.
Kuwait is the fifth country in the Middle East from where VFS Global will serve the Embassy of Italy. Worldwide, VFS Global has served the Government of Italy since 2004, and currently manages visa processing operations for the client government in 28 countries from 66 visa application centres.
The key features of the centre include:
Convenient and central location
Professional staff with local language capability to handle queries and applications
Automated queue governance for smooth flow of applicants
Dedicated website for easy access to information including visa categories, requirements, document check-list, applicable fees and appointment bookings
100% secure handling of passports, documents and personal information
Door-step delivery of passports
Premium Lounge for personalised and comfortable service
Italy Visa Application Centre
Address: Level 54, Arraya Tower, Al Shuhada Street, Sharq, Kuwait City, Kuwait
Helpline: +965 2228 1048 Email: info.italykuwait@vfshelpline.com
Website: http://www.vfsglobal.com/italy/kuwait/
Business hours: 0830 hrs to 1700 hrs (Sunday to Thursday)
Submission Timings: 0830 hrs 1600 hrs | Sun - Thurs by appointment (except on holidays as declared by the Embassy)
Document Collection: 0900 hrs 1700 hrs | Sun Thurs (except on holidays as declared by the Embassy)
*VFS Global will be responsible only for accepting applications for the Embassy of Italy. All applications submitted will continue to be assessed and processed by the Embassy of Italy. Timelines for turnaround of visas are as per the discretion of the Embassy.
