Delivered by STS
STS deploys the market's fastest growing unified communications and collaboration technologies from Microsoft, increasing performance, cutting cost, and improving employee productivity
Instigating a unified communications venture requires a clear approach to enable any organization to maximize business outcomes in the best ways. Realizing the full potential of unified communications, Umniah - the fastest growing telecom service provider in Jordan - in cooperation with STS, the region's leading systems integrator, enterprise solutions provider and Microsoft Gold Partner, deployed a highly cost-effective suite of Microsoft unified communications technology.
Built around Microsoft Office Communications Server 2007 R2, STS successfully implemented a robust unified communications solution that will enhance Umniah's individual productivity and workgroup collaboration, as well as, streamline communications by enabling users to connect easily with others in different locations using the communication method that works best. With rich presence awareness, software-powered voice capabilities, enterprise-class instant messaging, and multi-party audio and video conferencing, Umniah can connect with ease and collaborate from any location with internet connectivity, as well as take advantage of enhanced mobile and telephony capabilities.
Aiman Mazahreh, STS General Manager commented on the benefits attained from deploying unified communications at Umniah by saying, "Amongst the most dominant measures of efficiency that an organization can adopt in the workplace is change in its bottom-line infrastructure. Companies aim to increase business performance, reduce administration cost and improve individual productivity. Microsoft's unified communications technology is a powerful capability that lets companies shift to advanced levels of communication by merging all communications into a seamless infrastructure, encompassing voice, data, video, and an array of deployment advantages."
Commenting on the use of this new technology, Mr. Ihab Hinnawi, Umniah's CEO, said "We are proud of our cooperation with STS. We believe the implementation of Microsoft's unified communications technology at Umniah will greatly contribute to increasing the productivity and efficiency of our employees. This agreement is in line with our business standards and practices and reflects our continuous commitment to improve the company's operations and our services to our customers."
It should be noted that the Microsoft Office Communications Server 2007 was rolled out to more than 400 users in Umniah, allowing them to communicate immediately and effectively in real time and across all company divisions. By the same token and with the help of presence information, instant messaging and IP telephony, employees have access to the optimum form of communication at all times.
The successful implementation reflects STS' strategy to provide its customers with the most advanced technologies that are both effective and cost-effective, and serve various market domains locally and regionally.
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About STS
Established in 1989 in Jordan, with offices in United Arab Emirates, Saudi Arabia, Bahrain, and Palestine, STS has contributed significantly to the growth and development of the IT field in the region,. STS has a wide list of distributors, through which STS implemented numerous turnkey projects in most of the MENA countries including Egypt, Lebanon, Qatar, Oman, Libya, among other countries. Moreover, STS has developed strong partnerships with worldwide industry leading companies, such as Microsoft, IBM, Cisco, Hypercom, Oracle Sun, Dell, Paynet, Corning, and other internationally known companies. The company serves over 500 corporate customers in the MENA region, mainly pertaining to financial services, telecommunication, education, and government sectors. STS domains of expertise includes e-Payment solutions, Portals and Web Services, Electronic Fund Transfer, e-banking, enterprise messaging, virtualization , quality assurance services, and professional training services. For more information, please visit www.sts.com.jo.
About Umniah
The fastest growing network in Jordan and the most successful operator to enter the Jordanian telecommunications market, Umniah - a subsidiary of Batelco Group - offers comprehensive mobile, Internet and business solutions, providing the domestic market with quality customer service and value for money. Since its launch in 2005, Umniah has been able to expand the Jordanian mobile market penetration rate from 26% to over 100%, proving that it is a key player in one of the most competitive telecommunications markets in the Middle East. Umniah has been challenging the conventions of the industry by setting new service standards both nationally and regionally, accomplishing a number of firsts such as setting precedence on a regional level by adopting its per second billing proposition, becoming the first operator in Jordan to introduce WiMAX wireless broadband services in the Kingdom, and establishing itself as the first mobile operator in the Middle East to offer Voice SMS.
For more information, visit www.umniah.com
© Press Release 2010
