UAE, Dubai: BinSina Pharmacy has partnered with Population Health Management service, TruDoc 24/7 to provide residents with round-the-clock access to medical consultation and services via their recently launched e-commerce website, www.BinSina.ae.
The service is currently available to residents of Dubai and will soon be launched in other emirates. It provides trusted medical advice for non-emergency conditions 24 hours a day, via video calls and live chat with licensed medical professionals, from the comfort of one’s home.
The virtual medical concierge also offers a wide range of vital health and wellness information, along with free home-delivery service and in-store collection of medication prescribed during consultations, by contacting the nearest pharmacy and checking availability.
“Ensuring the health and safety of UAE residents, especially during these challenging and uncertain times, is paramount,” said Ian Hunter, Chief Operating Officer (COO) of BinSina Pharmacies. “Moreover, telemedicine’s transformative power of providing quality healthcare while reducing wait-times and medical costs, is proving most useful at a time when residents are being encouraged to practice social distancing to help combat the current COVID-19 outbreak. We have partnered with TruDoc 24/7 to provide individuals with immediate and cost-effective medical attention, without having to leave their homes unless required,” he added.
TruDoc 24x7 is a leading Population Health Management service provider in the UAE. It combines next-generation telemedicine and telemonitoring to provide immediate access to trained and licensed medical professionals and wellness experts.
This partnership forms the latest feature on BinSina Pharmacy’s e-commerce platform which was launched last month, adding to its existing omni-channel delivery system which includes WhatsApp, toll-free number and pharmacist staffed call center - 800 BINSINA, and sub-channels such as InstaShop. It also offers a selection of languages for visitors to choose from, including Arabic, English and Urdu.
“At BinSina Pharmacy, we continue to build on our fifty-five-year legacy of innovating and adapting to meet the evolving demands of our customers, as well as of the nation’s rapidly advancing healthcare landscape. We are thankful to the UAE government for its forward-thinking healthcare regulatory framework, that makes such initiatives possible,” said Ian.
To register, residents are required to visit the BinSina Pharmacy website and complete a simple two-step process, which includes identify-verification, and an online payment of AED 150 for 3 months subscription, or AED 200 for a yearly subscription.
The website also offers a wide selection of high-quality, health and beauty products, with 24-hour home-delivery. Visit www.BinSina.ae for more information.
© Press Release 2020
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