Marks significant achievement in quality journey with ISO 9001:2008 certification for Issuing Operations Division
Dubai, November 27, 2013
Network International, the largest acquirer and one of the leading payment solutions providers in the Middle East, announced today the achievement of a major quality milestone as its Issuing Operations Division was awarded the ISO 9001: 2008 certification.
Bhairav Trivedi, Chief Executive Officer, and Hisham Hammoud, EVP & Chief Operating Officer, Network International, received the certificate from Andreas Hofer, Chief Regional Officer, TUV Rheinland. The qualification preliminaries for the ISO certification were completed in September 2013 through TUV Rhineland Middle East.
"Continuous focus on quality is the hall mark of a successful service provider, and we at Network International, believe that this excellence can be achieved only through high intention, sincere effort, intelligent direction and skilful execution," said Trivedi. "The ISO certification is a reflection of the quality culture within Network International, and is a significant milestone in the journey towards implementing it across the entire organization."
The ISO certification marks the first achievement in the quality journey at Network International, which has been focusing on customer satisfaction and constant improvement in service in line with the organization's overall goals.
"With this certification, the journey of quality and excellence has commenced at Network International," said Hammoud. "Moving forward, we hope to implement several quality initiatives aimed at improving service levels in the organization, as we are committed to providing consistently good service and improved standards."
ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide products that meet customer satisfaction and applicable statutory and regulatory requirements. Network International aims to enhance customer satisfaction through the effective application of the quality management system, including processes for steady improvement of the system and conformity to statutory and regulatory requirements.
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About Network International:
Established in 1994, Network International LLC is the largest acquirer, and one of the leading payment solutions providers in the Middle East, geared to meet the needs of banks, financial institutions and large and individual retailers. It is a Principal Member of Visa International and MasterCard International for the UAE, offering customers the most comprehensive range of payment products and services for both the Issuing and Acquiring segment of the card payment industry. Offerings include credit and debit card processing services, ATM management and monitoring, merchant acquiring plus consumer finance applications. Network International provides consultancy services ranging from planning and designing, to developing of new card and consumer finance products and services.
Network International is the first independent vendor certified by both Visa & MasterCard for card payments in the Middle East. It is the UAE's largest payment acquirer for Credit & Debit Cards and the largest third-party processing vendor offering complete EMV certified solutions as institutions migrate to EMV Smart Card technology
For further information, please contact:
Scott Fulton/ Sudha Chandran
ASDA'A Burson-Marsteller
Dubai, UAE
Tel: 971-4-4507600
Fax: 971-4-4358040
Email: Scott.fulton@bm.com/ Sudha.chandran@bm.com
© Press Release 2013



















