MRO Software, the leading provider of strategic asset and service management solutions, announced significant partner momentum in the development and delivery of its next-generation solution, Maximo Enterprise Suite (MXES).
MXES combines asset and service management functionality with an IT infrastructure library (ITIL)-based solution for IT Asset Management (ITAM) and Service Desks. By incorporating the expertise and insights of global systems integrators, consultants, technology companies and managed service providers such as InteQ, Getronics and UNICCO, MRO Software has built a comprehensive solution encompassing service, customer and contract management, including full service desk capabilities.
"Maximo Enterprise Suite is the result of the feedback from a group of experienced partners and customers who were involved early in our development process," said Oliver Schulz, Sales and Marketing Manager, eSolutions trading as MRO Software Middle East. "By combining MRO Software's background in asset and service management with our partners' varied expertise, MXES provides deep functionality in the ITAM and Service Desk markets. These new capabilities will help customers in the Middle East to ensure that IT operations meet business goals and drive increased efficiency and regulatory compliance."
"As a leader in the IT service management market, InteQ was pleased to work with MRO Software on the development of its next-generation solution," said Yash Shah, co-founder, president and CTO of InteQ. "The inclusion of partners in the development of MXES allows for a solution that extends beyond MRO Software's traditional expertise and provides advanced functionality to meet new market requirements. Having seen MXES, it is a well-designed and delivered solution for the ITAM and Service Desk markets."
Maximo Enterprise Suite includes key ITAM capabilities and IT Service Desk functionality, which allow companies to consolidate their disparate asset management systems onto one platform. With MXES, customers have a complete asset management solution uniting the essential asset groups involved in almost all organizations-production, facilities, transportation and IT assets. The solution also provides the ability to manage and service all these assets from a single service desk, providing improved responsiveness and performance while reducing the costs associated with managing multiple systems.
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About eSolutions
With over 50 full time staff based in the area, "eSolutions trading as MRO Software Middle East" is the leading provider of solutions for maintenance optimization, industrial supply chain planning and supplier enablement in the Middle East.
eSolutions is head quartered at Dubai Internet City and offers an additional regional office in Saudi Arabia to promote, MAXIMO enterprise and e-Procurement software to accounts of all sizes in the Middle Eastern region through appointed agents in Bahrain, Egypt, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, UAE and Yemen. The sales team is fully backed up by the professional service team of over 40 full time MAXIMO Consultants to implement and support the solution. eSolutions can be contacted on +971 4 391 2999 or sales.info@mrome.ae.
About MRO Software
MRO Software is a leading provider of e-Business solutions for strategic asset management. The company's integrated suite of applications optimises performance, improves productivity and service levels and enables asset-related sourcing and procurement across the entire spectrum of strategic assets.
The company's asset management solutions allow customers to manage the complete lifecycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO Software's solutions customers improve production reliability, labour efficiency, material optimisation, software license compliance, lease management, warranty and service management and provisioning across the asset base.
MRO Software (Nasdaq: MROI) is a global company based in Bedford, Mass., with approximately 1,000 employees. The company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America, Europe, Asia/Pacific and Latin America. Additional information on MRO Software can be found at http://www.mro.com.
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