Access to Rich IP Communications Features and Functions on Any Device
OTTAWA, Ontario - Mitel, the trusted innovator in enterprise communication solutions and applications that empower business success, today introduced Mitel Mobile Extension, an application that enables mobile workers to access the rich features and functions of the Mitel 3300 IP Communications Platform (ICP) on any mobile device. Mitel Mobile Extension builds on Mitel's extensive portfolio of mobility solutions to deliver in-the-moment communications that drive competitive advantage and business success through lower costs, higher accessibility and faster decision-making.
"Mobile workers currently rely on premium cost, low feature mobile services and devices, creating islands of communication and congestion points that impair business efficiency and productivity," said Mitel CTO Jim Davies. "Mitel Mobile Solutions eliminate these problems by seamlessly extending rich IP communications office features and functions to corridor warriors and road warriors regardless of the device used."
Almost two-thirds of business-related mobile calls occur at work or at home according to research published by Strategy Analytics. In Europe The Ovum Group estimates enterprises are spending up to half their telecom budgets on mobility, while Gartner research has found that employees typically divert calls to their mobiles, even when they are in the office.
Available now, Mobile Extension provides users with:
- one number/one voicemail functionality
- simultaneous ringing of mobile and desk or teleworker (home) phones
- easy call handoff from mobile to desktop, teleworker or HotDesking phone
- cost savings by avoiding "mobile minutes" while in the office or teleworking
Mitel Mobile Solutions are enabled by the Mitel Mobility Server which seamlessly blends the wired and wireless worlds by extending rich telephony features such as voicemail, conferencing and speech recognition to the mobile device of the user's choice, regardless of service provider.
"Mitel's Mobile Extension enables me to be in contact with my customers whether I'm at my desk or not by ringing me on whatever device I have assigned in my profile," said Rainer Wachalovsky, director of IT for Marin County College. "The greatest benefit I have found is the ability to take or initiate a call in my car as I'm driving in to work and switch to my deskphone when I arrive at my office. I can also switch back to my cell if I happen to have a meeting to attend across the building."
Mitel's HotDesking capability provides multi-site resilient HotDesking, to allow users to log into an IP phone anywhere in the network and instantly have that phone adopt the user's complete profile including all user programmable keys and functions. HotDesking also allows users to take a call at their desk and transfer the call to their mobile device.
Mitel Campus Mobility solutions extends the four-digit identity and functionality of the corporate deskphone with the flexibility of DECT and Wi-Fi / 802.11 wireless IP handsets with single number accessibility and consolidated voicemail allowing users to respond regardless of location or device. Features such as conferencing, notification, hold, transfer, and enterprise dial-tone are enabled to any device a user chooses. The new presence integration, push-to-talk applications allow users to initiate a phone conversation with other users and transfer to or from their wireless device to a deskphone. The NetLink i640 Wireless Telephone is designed specifically for commercial applications. This wireless handset sets the industry standard for durability, functionality, maximum comfort and ease of use making it ideal for healthcare, retail and industrial environments.
Mitel at VoiceCon
Mitel (booth #503) will feature the company's award-winning portfolio of enterprise IP communications platforms and applications including Mobile Extension and its latest offering of networked business solutions at VoiceCon Spring 2006, March 6-9 at the Gaylord Palms Resort and Convention Center in Orlando, Florida.
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About Mitel
Mitel is a market leader for voice, video and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs. Mitel solutions extend from intuitive desktop appliances and applications through to Applications and Services Gateways that enable business process integration and enhancement. Customers are provided with innovative ways to leverage their resources and migrate to the benefits of IP communications at their own pace. Mitel is headquartered in Ottawa, Canada, with offices, partners and resellers worldwide. For more information please visit www.mitel.com.
© Press Release 2006
