3300 ICP Enhances Flexibility, Scalability, Resiliency and Ease-of-Deployment for Gateway, Mobility, Messaging and Customer Interaction Applications
OTTAWA, Ontario - Mitel today announced significant enhancements to its flagship enterprise IP communications platform and industry-leading portfolio of networked business solutions that enable better, faster decision making, increased productivity and efficiency, lower costs and investment protection. Mitel (booth #503) will feature the company's award-winning portfolio of enterprise IP communications platforms and applications including its latest offering of networked business solutions at VoiceCon Spring 2006, March 6-9 at the Gaylord Palms Resort and Convention Center in Orlando, Florida.
The introduction of Release 7 of the Mitel 3300 IP Communications Platform (ICP) builds on the enterprise-grade scalability (65,000 concurrent users in a single cluster) and security features provided in Release 6 with the addition of:
- improved resilience with user feature transparency, redundant T1/E1/PRI connections, redundant hard drives and power supplies in distributed, centralized, hybrid, or hosted environments;
- native Session Initiation Protocol (SIP) trunking and SIP networking capability to support remote gateways, deliver reduced connectivity costs to end customers and provide open access to feature-rich IP networking;
- new applications with Live Business Gateway and mobility capabilities.
"Representing 95 percent of our shipments, IP is what we do. Networked Business Solutions is a comprehensive offering that delivers the benefits of business integration in an open, flexible manner," said Don Smith, CEO, Mitel. "With Release 7 of our flagship platform enabling richer application integration, Mitel continues to provide tangible business ROI for our customers, while remaining focused on delivering the best user experience."
Introducing Mitel Live Business Gateway
The Mitel 3300 Live Business Gateway provides seamless integration between the 3300 ICP, legacy communications solutions, Microsoft Office Live Communications Server 2005 and the Microsoft Office Communicator 2005 integrated communications client. Now generally available and installed in customer sites, Live Business Gateway leverages legacy environments and simplifies communications between businesses. With Live Business Gateway, users can invoke telephony and presence features from within the Microsoft Office suite of applications and from within Mitel applications including Mitel Customer Interaction Solutions and Mitel NuPoint Messenger IP.
Mobility Solutions with Mobile Extension
Mitel Mobile Extension rounds out Mitel's broad suite of Mobility Solutions that address personal mobility, campus mobility and enterprise mobility for corridor warriors, teleworkers and staff on the road. Mobile Extension enables a 3300 ICP or Mitel SX-200 IP Communications Platform (ICP) user to link their deskphone with an internal or external PSTN-connected phone (i.e. a cell phone or wireless handset). When the user's deskphone rings, the twinned phone will ring simultaneously. The twinning feature allows users to manage and publish one contact number, providing a truly integrated mobile and desktop experience.
Mobile Extension extends some of the most popular PBX features to this twinned device, providing mobile employees with office-like PBX telephony features, regardless of their location or telephone device.
Messaging Solutions - Carrier Grade, Enterprise Priced
Release 10 of the Mitel NuPoint Messenger IP Model 640 provides higher scalability and resiliency expanding from eight to 240 ports and over 100,000 mailboxes. Using state-of-the-art technology and leveraging open industry standards such as SIP, Mitel builds on NuPoint Messenger IP's leadership position as an open, standards-based messaging solution. The carrier-grade messaging solution ensures maximum flexibility for technology evolution without the need for costly upgrades or replacements. Enterprise level voice solutions demand maximum reliability. Optional features such as Continuous System Operation provides for a fail-over between servers for maximum uptime - an industry first in an enterprise voice processing solution.
Customer Interaction Solutions - Scalable, Resilient and Virtual
Along with Mitel's entire suite of solutions, Mitel Customer Interaction Solutions scale up through the deployment of cost-effective IP trunking gateways on the edge of the network. Resiliency is provided by enabling customer interaction agents to reside on a separate controller or controllers which, in the event of a primary outage, automatically fail-over the agent's environment and registers with their secondary controller. Agents that are geographically dispersed can be seamlessly integrated based on skills, group or location.
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About Mitel
Mitel is a market leader for voice, video, and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs. Mitel solutions extend from intuitive desktop appliances and applications through to Applications & Services Gateways that enable business process integration and enhancement. Customers are provided with innovative ways to leverage their resources and migrate to the benefits of IP communications at their own pace. Mitel is headquartered in Ottawa, Canada with offices, partners, and resellers worldwide. For more information please visit www.mitel.com.
© Press Release 2006
