Experts from Japan, experienced service men, a bevy of cars, amazing offers on parts and labour is what symbolised the successful completion of the first leg of the Mazda Service drive in the capital last week.
Mazda flew in some of its best engineers and experts from Japan for the service drive. In the first phase, customers registered their concerns. From there, the cars graduated to the second phase where the experts undertook a thorough mechanical check on the cars. And customers received a final diagnosis of their cars towards the end.
Based on the advice of the Mazda experts, customers were recommended to bring their vehicles back to Mazda workshops for any parts changes or services required. Mazda Service Drive 2011 also ensured that all Mazda vehicles that drove in would get a free Total engine oil top-up, and Bridgestone tyre check-up and advice.
The second leg of the Service Drive is scheduled on 26th and 27th February (8am to 1pm and 3pm to 7pm); and in Nizwa on 28th February and 1st March (8am to 1pm and 3pm to 7pm).
Annurag Chawla, Head of Marketing and Communications, Towell Auto Centre says, "Globally Mazda as a brand is known for its impeccable quality and service standards. We want to bring the same standards to Oman and our experienced service experts who are trained in Japan bring with them immense knowledge of the cars. We are very happy with the turnout at our service centre in the capital and we hope to receive the same response in Nizwa and Sohar as well."
-Ends-
Towell Auto Centre provides quality service to all models of Mazda and makes owning a Mazda extra pleasant with its efficient after sales service and quick response time. Having a network of 15 service outlets and 10 parts outlets spread across the Sultanate, Towell Auto Centre is the only Mazda distributor in the world to win the Mazda Customer Service award 4 years in a row. With 98.2% parts availability, Towell Auto Centre also offers quick, efficient service with genuine parts available for all models and highly trained staff who pride in their quality of service. Call the two time global award winning CRM team on 92888005 or visit www.towellauto.com for details.
© Press Release 2011
